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Grazitti Interactive

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151 reviews
  • 21 profiles
  • 36 categories
Average star rating
4.4
Serving customers since
2008

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KaseSync

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KaseSync is a case connector designed to facilitate seamless bi-directional integration that makes case escalation a breeze and improves knowledge sharing with KB Sync among various online community platforms with CRM systems. Kasesync also seamlessly integrates online communities with popular ticketing tools like Jira, and communication platforms such as Slack, MS Teams, and Gchat. Experience remarkable results like: 33% increase in case deflection rate 30% boost in community engagement 80% decrease in support license costs 42% reduction in case resolution time Empower your customer support initiatives and enhance your online community with effortless case management, robust administrative control, and exceptional partner support. Create a thriving community and enable teams to connect and conquer community operations effortlessly with KaseSync.

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M-Clean

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M-Clean, an advanced solution from Grazitti, efficiently identifies and eliminates duplicate leads in Marketo Engage. Not only that, it also prevents the creation of new duplicate leads and improves alignment between marketing and sales teams by blocking duplicates from entering your CRM. Additionally, M-Clean incorporates data standardization, streamlining data entry, and ensuring platform consistency. This comprehensive approach ensures a clean database, enhances reporting accuracy, and optimizes your marketing budget. Here’s how M-Clean’s data deduplication and data standardization ensure effective data management: Reduces license cost by removing duplicate records in Marketo & Salesforce by 68% Improves the efficiency of your marketing campaigns by 42% Cuts campaign costs by targeting the right audience with precise segments by 52%

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Grigo

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Grigo revolutionizes AI management by consolidating tools like ChatGPT, Claude, and Gemini into a unified, secure platform, offering streamlined workflows, advanced prompt engineering, and robust data security. With Grigo, you can: -Optimize Costs: Efficiently manage your AI resources and budgets. -Enhance Decision-Making: Leverage AI-driven insights to inform strategic choices. -Future-Proof Your Business: Stay ahead of the curve with cutting-edge AI technology. Grigo empowers you to harness the full potential of AI while ensuring the highest standards of data privacy and security.

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Grazitti Interactive Reviews

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Profile Name
Star Rating
103
42
4
0
2
Verified User in Government Administration
AG
Verified User in Government Administration
04/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

Valuable enterprise search system and support team

The Analytics portion of the search is very valuable for our organization. It helps us track if there are gaps in knowledge or if we have missing information that our users are looking for. In addition to the analytics, having a CSM to guide us through the data and give meaning to it has been valuable.
Verified User in Computer Software
AC
Verified User in Computer Software
03/19/2026
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review

Strong search performance backed by a responsive team

What stands out most is still the quality of the search itself. Results are fast, relevant, and generally do a good job understanding intent instead of relying too heavily on exact keyword matches. Over the past year, we also had more opportunities to see how SearchUnify can support a broader knowledge experience beyond standard site search. As we worked more with structured content and explored AI-related use cases, it became clearer that the platform has a lot of depth. We also had positive experiences with their team. They were engaged, open to feedback, and willing to work through questions with us, which made collaboration much easier.
Tony C.
TC
Tony C.
02/17/2026
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review

An excellent solution for searching across multiple content sources and collecting insight analytics

We deployed SearchUnify to provide federated search for our SFDC community, and even with prior experience on our team, the rollout exceeded expectations. Implementation was fast with minimal lift from us: onboarding captured requirements, shared a clear plan, and handled the backend while coordinating smoothly with our Grazitti Salesforce team. We tested in a sandbox, made small tweaks, then moved to production; post‑launch, admins got a quick console walkthrough. Support is responsive and escalates when needed. We’re pleased with the results and are expanding into case deflection and chatbot use cases—expect quick time‑to‑value and low operational overhead.

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HQ Location:
Panchkula, IN

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@Grazitti

What is Grazitti Interactive?

Grazitti Interactive is a digital innovation leader with offices in India, USA, Australia, and Singapore. Since 2008, Grazitti Interactive has been helping companies power their business with its marketing automation, sales optimization, and cloud innovation services. As a global consultancy, we have strategic partnerships with technology pioneers like Marketo, Salesforce.com, Alteryx, Adobe, and Optimizely. We have a comprehensive set of compliance certifications such as SSAE 16 SOC 1 & SOC Type II Audits, ISO 7001, HIPAA, PIMS, and other attestations to validate our commitment to operational, data security, and privacy best practices.

Details

Year Founded
2008