Grazitti Interactive

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154 reviews
  • 20 profiles
  • 36 categories
Average star rating
4.4
Serving customers since
2008

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Grazitti Interactive Reviews

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Profile Name
Star Rating
105
43
4
0
2
Verified User in Computer Software
TC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
11/06/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great Observability Dashboards, but Search Results could be more consistent

The observability and telemetry dashboards provide clear info
Verified User in Information Services
AI
Verified User in Information Services
Enterprise (> 1000 emp.)
10/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

A great search tool for resource discovery

The SearchUnify teams are extremely helpful, from implementation on to support. Our Customer Success Managers, in particular, have been an invaluable resource and connection. I appreciate the enhanced discovery it provides for our Appinium resources in our learning portal. We continue to see an increase in usage that we can directly attribute to the search functionality. We are not currently using any of the generative or agentic AI features offered by the product but we did implement the hybrid search capability last year. So far, the hybrid searching is performing well. We've not seen any significant issues with it. I do have to send more admin functions through support, as some areas in the admin panel are now restricted. But I understand the need for that and Support is so responsive, it has not been an issue. I continue to appreciate the level of detail provided in the analytics session tracking details. That has enabled us to take a deeper dive into user behavior and searches. We will be using the analytics in several projects this winter, to enhance metadata and knowledge content.
Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
10/16/2026
Validated Reviewer
Verified Current User
Review source: Organic

Professional, Friendly Support That Feels Like One Team

The SearchUnify Onboarding, Customer Success and Technical Support teams have been a pleasure to work with. They are professional, friendly and responsive. They make it seem like we are all working for the same company!

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HQ Location:
Panchkula, IN

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What is Grazitti Interactive?

Grazitti Interactive is a digital innovation leader with offices in India, USA, Australia, and Singapore. Since 2008, Grazitti Interactive has been helping companies power their business with its marketing automation, sales optimization, and cloud innovation services. As a global consultancy, we have strategic partnerships with technology pioneers like Marketo, Salesforce.com, Alteryx, Adobe, and Optimizely. We have a comprehensive set of compliance certifications such as SSAE 16 SOC 1 & SOC Type II Audits, ISO 7001, HIPAA, PIMS, and other attestations to validate our commitment to operational, data security, and privacy best practices.

Details

Year Founded
2008