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Grazitti Interactive

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137 reviews
  • 19 profiles
  • 30 categories
Average star rating
4.5
Serving customers since
2008

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Grazitti Interactive Reviews

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Profile Name
Star Rating
94
37
4
0
2
Alisha B.
AB
Alisha B.
07/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

Unified Search That Cuts Resolution Time, Backed by Hands-On Support

What stands out most is how it pulls content from all our different systems into a single, unified search experience. Instead of users having to search five different tools to find an answer, everything relevant surfaces in one place, which has noticeably cut down resolution times and support ticket volume. I especially appreciated the team's support as a first-time user. They took the time to walk me through real-time updates as we went, rather than just handing over documentation and leaving me to figure it out on my own. That hands-on guidance made the learning curve a lot smoother and gave me confidence in using the tool early on.
MP
Manoj P.
07/16/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Better Personlized Chatbot for the Technical Support

SearchUnify's greatest strength is its ability to provide a personalized and intelligent support experience by delivering the most relevant information based on customer context and intent, helping customers resolve issues faster while improving agent efficiency and overall support outcomes.
Verified User in Semiconductors
ES
Verified User in Semiconductors
07/15/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great support and good product

The indexing and searchability features are strong, and it’s easy to integrate with D365. I also appreciate the support from the dedicated team. The reports on our portal usage and click activity provide more insight into how the portal is being used and into overall user behaviour.

About

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HQ Location:
Panchkula, IN

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@Grazitti

What is Grazitti Interactive?

Grazitti Interactive is a digital innovation leader with offices in India, USA, Australia, and Singapore. Since 2008, Grazitti Interactive has been helping companies power their business with its marketing automation, sales optimization, and cloud innovation services. As a global consultancy, we have strategic partnerships with technology pioneers like Marketo, Salesforce.com, Alteryx, Adobe, and Optimizely. We have a comprehensive set of compliance certifications such as SSAE 16 SOC 1 & SOC Type II Audits, ISO 7001, HIPAA, PIMS, and other attestations to validate our commitment to operational, data security, and privacy best practices.

Details

Year Founded
2008