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Grazitti Interactive

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151 reviews
  • 21 profiles
  • 36 categories
Average star rating
4.4
Serving customers since
2008

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KaseSync

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KaseSync is a case connector designed to facilitate seamless bi-directional integration that makes case escalation a breeze and improves knowledge sharing with KB Sync among various online community platforms with CRM systems. Kasesync also seamlessly integrates online communities with popular ticketing tools like Jira, and communication platforms such as Slack, MS Teams, and Gchat. Experience remarkable results like: 33% increase in case deflection rate 30% boost in community engagement 80% decrease in support license costs 42% reduction in case resolution time Empower your customer support initiatives and enhance your online community with effortless case management, robust administrative control, and exceptional partner support. Create a thriving community and enable teams to connect and conquer community operations effortlessly with KaseSync.

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M-Clean

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M-Clean, an advanced solution from Grazitti, efficiently identifies and eliminates duplicate leads in Marketo Engage. Not only that, it also prevents the creation of new duplicate leads and improves alignment between marketing and sales teams by blocking duplicates from entering your CRM. Additionally, M-Clean incorporates data standardization, streamlining data entry, and ensuring platform consistency. This comprehensive approach ensures a clean database, enhances reporting accuracy, and optimizes your marketing budget. Here’s how M-Clean’s data deduplication and data standardization ensure effective data management: Reduces license cost by removing duplicate records in Marketo & Salesforce by 68% Improves the efficiency of your marketing campaigns by 42% Cuts campaign costs by targeting the right audience with precise segments by 52%

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Grigo

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Grigo revolutionizes AI management by consolidating tools like ChatGPT, Claude, and Gemini into a unified, secure platform, offering streamlined workflows, advanced prompt engineering, and robust data security. With Grigo, you can: -Optimize Costs: Efficiently manage your AI resources and budgets. -Enhance Decision-Making: Leverage AI-driven insights to inform strategic choices. -Future-Proof Your Business: Stay ahead of the curve with cutting-edge AI technology. Grigo empowers you to harness the full potential of AI while ensuring the highest standards of data privacy and security.

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103
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2

Grazitti Interactive Reviews

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Profile Name
Star Rating
103
42
4
0
2
Alisha B.
AB
Alisha B.
07/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

Unified Search That Cuts Resolution Time, Backed by Hands-On Support

What stands out most is how it pulls content from all our different systems into a single, unified search experience. Instead of users having to search five different tools to find an answer, everything relevant surfaces in one place, which has noticeably cut down resolution times and support ticket volume. I especially appreciated the team's support as a first-time user. They took the time to walk me through real-time updates as we went, rather than just handing over documentation and leaving me to figure it out on my own. That hands-on guidance made the learning curve a lot smoother and gave me confidence in using the tool early on.
MP
Manoj P.
07/16/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Better Personlized Chatbot for the Technical Support

SearchUnify's greatest strength is its ability to provide a personalized and intelligent support experience by delivering the most relevant information based on customer context and intent, helping customers resolve issues faster while improving agent efficiency and overall support outcomes.
Verified User in Semiconductors
ES
Verified User in Semiconductors
07/15/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great support and good product

The indexing and searchability features are strong, and it’s easy to integrate with D365. I also appreciate the support from the dedicated team. The reports on our portal usage and click activity provide more insight into how the portal is being used and into overall user behaviour.

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HQ Location:
Panchkula, IN

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@Grazitti

What is Grazitti Interactive?

Grazitti Interactive is a digital innovation leader with offices in India, USA, Australia, and Singapore. Since 2008, Grazitti Interactive has been helping companies power their business with its marketing automation, sales optimization, and cloud innovation services. As a global consultancy, we have strategic partnerships with technology pioneers like Marketo, Salesforce.com, Alteryx, Adobe, and Optimizely. We have a comprehensive set of compliance certifications such as SSAE 16 SOC 1 & SOC Type II Audits, ISO 7001, HIPAA, PIMS, and other attestations to validate our commitment to operational, data security, and privacy best practices.

Details

Year Founded
2008