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Grazitti Interactive

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143 reviews
  • 19 profiles
  • 30 categories
Average star rating
4.5
Serving customers since
2008

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Grazitti Interactive Reviews

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Profile Name
Star Rating
98
39
4
0
2
Tony C.
TC
Tony C.
02/17/2026
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review

An excellent solution for searching across multiple content sources and collecting insight analytics

We deployed SearchUnify to provide federated search for our SFDC community, and even with prior experience on our team, the rollout exceeded expectations. Implementation was fast with minimal lift from us: onboarding captured requirements, shared a clear plan, and handled the backend while coordinating smoothly with our Grazitti Salesforce team. We tested in a sandbox, made small tweaks, then moved to production; post‑launch, admins got a quick console walkthrough. Support is responsive and escalates when needed. We’re pleased with the results and are expanding into case deflection and chatbot use cases—expect quick time‑to‑value and low operational overhead.
Verified User in Construction
AC
Verified User in Construction
02/17/2026
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review

SearchUnify for our Support Site, and AI Summary of Search Results.

Keyword Search Tuning has been very effective and directing users t the best available content.
Verified User in Information Services
AI
Verified User in Information Services
02/17/2026
Validated Reviewer
Verified Current User
Review source: Organic

A great search tool for resource discovery

The SearchUnify teams are extremely helpful, from implementation on to support. Our Customer Success Managers, in particular, have been an invaluable resource and connection. I appreciate the enhanced discovery it provides for our Appinium resources in our learning portal. We've seen an increase in usage that we can directly attribute to the search functionality. I also appreciate the level of detail provided in the analytics session tracking details. That has enabled us to take a deeper dive into user behavior and searches by exporting it to Tableau and connecting it to our Salesforce data. We have also recently conducted accessibility audits on our platforms and services. The SearchUnify team was incredibly quick and responsive in helping us resolve accessibility issues found in the SearchUnify components.

About

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HQ Location:
Panchkula, IN

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@Grazitti

What is Grazitti Interactive?

Grazitti Interactive is a digital innovation leader with offices in India, USA, Australia, and Singapore. Since 2008, Grazitti Interactive has been helping companies power their business with its marketing automation, sales optimization, and cloud innovation services. As a global consultancy, we have strategic partnerships with technology pioneers like Marketo, Salesforce.com, Alteryx, Adobe, and Optimizely. We have a comprehensive set of compliance certifications such as SSAE 16 SOC 1 & SOC Type II Audits, ISO 7001, HIPAA, PIMS, and other attestations to validate our commitment to operational, data security, and privacy best practices.

Details

Year Founded
2008