Grazitti Interactive

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154 reviews
  • 20 profiles
  • 36 categories
Average star rating
4.4
Serving customers since
2008

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Grazitti Interactive Reviews

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Profile Name
Star Rating
105
43
4
0
2
Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
08/24/2026
Validated Reviewer
Review source: Organic

Integrated Support Agent Boosts Customer Self-Service

The Support Agent integrated into our Support Portal. The launch of this feature has coincided with a consistent drop in new case volume, suggesting an increase in our Customer Self-Service functionality.
Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
08/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great Team Collaboration and Openness to Feedback

Team is great to work with and is open to feedback to improve the customer experience.
Konrad K.
KK
Konrad K.
Salesforce Project Manager
08/19/2026
Validated Reviewer
Review source: Organic

Control Over Search Logic, Challenging Deployment

I like the ability to control many aspects of the results logic through an admin panel. As an experienced IT professional, it's very important for me to have as much control over a product as possible. Also, the team is very responsive and willing to work through any issue or feature request. They also provide RCAs for issues which is critical for our IT Team. Ultimately, the SearchUnify team makes up for anywhere the product is lacking.

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HQ Location:
Panchkula, IN

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What is Grazitti Interactive?

Grazitti Interactive is a digital innovation leader with offices in India, USA, Australia, and Singapore. Since 2008, Grazitti Interactive has been helping companies power their business with its marketing automation, sales optimization, and cloud innovation services. As a global consultancy, we have strategic partnerships with technology pioneers like Marketo, Salesforce.com, Alteryx, Adobe, and Optimizely. We have a comprehensive set of compliance certifications such as SSAE 16 SOC 1 & SOC Type II Audits, ISO 7001, HIPAA, PIMS, and other attestations to validate our commitment to operational, data security, and privacy best practices.

Details

Year Founded
2008