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Genuity

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83 reviews
  • 2 profiles
  • 7 categories
Average star rating
4.7
Serving customers since
2017

Profile Name

Star Rating

66
17
0
0
0

Genuity Reviews

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Profile Name
Star Rating
66
17
0
0
0
Verified User in Financial Services
UF
Verified User in Financial Services
05/24/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Can't Beat The Price... .Has A Few Quirks

Honestly, you cannot beat the price. We're saving thousands of dollars a year in helpdesk and asset management software. The solution really allows you have an overall view of your IT spend, current assets, current contract, and still provides a great helpdesk experience. I would also be remiss if I didn't mention Genuity's support team. They are the absolute best. We've had a ton of questions getting set up and they've never blinked at helping us. Integration was a breeze as well. The tools to connect to systems you already use are wonderful and make for a lot of the tedious data entry non-existant.
BP
Brian P.
05/20/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Genuity - Value added Features

We love how Genuity is a full-featured software suite at a low cost. Everything that we were looking for and features we previously didn't know were available.
Verified User in Education Management
AE
Verified User in Education Management
05/15/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

A Review about Genuity

After searching for hours and days, searching for a system that would work for our organization, I stumbled upon Genuity. Honestly, I thought it was a scam at first, because the pricing plan is amazing for the all of the features that it contains. * Quick, Knowledgable Support * Asset Manager (Unlimited Items and documentation.) * Help Desk Ticket System * Affordable Pricing Plan * Unlimited Items and Users * Integration/Syncing from for example Azure * Easy Implementation (Can choose how you want to deploy the Genuity streamer on devices. Manual, automated, and network.) You can even use the asset manager for other non-tech items, if you are a smaller entity. It's a responsive platform, clear, and intuitive to use. We have been using Genuity for a couple of months now, and we are completely satisfied with the platform.

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HQ Location:
Glen Ellyn, US

Social

@Genuity

What is Genuity?

Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light into the black box of IT. We’re empowering businesses to make informed decisions about the technology behind critical operations through software and community. Visit Website to learn more...

Details

Year Founded
2017