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Genuity

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4.7 out of 5 stars
83 reviews
  • 2 profiles
  • 7 categories
Average star rating
4.7
Serving customers since
2017

Profile Name

Star Rating

66
17
0
0
0

Genuity Reviews

Review Filters
Profile Name
Star Rating
66
17
0
0
0
Verified User in Construction
AC
Verified User in Construction
06/01/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Genuity has been a great product for our IT team.

|Genuity
Easy ticket management. We can use it to communicate with our users pretty easily. We are able to run reports to see how much time we are spending on tickets.
Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
05/29/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Powerful well thought outperformance at a really business friendly price.

|Genuity
The customer support is first class. There is a lot of easy to use features built into the Genuity package. Still, if you find you need extra support there is always some one very knowledgeable and easy to reach. The price is phenomenal. I am an engineer for a managed service provider. Some of our smaller businesses need a very budget-friendly solution. Genuity offers the best budget friendly solution I have seen, yet it lacks none of the features a customer would want.
IH
Ian H.
05/28/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great Value -> missing some of the functionality of larger systems

|Genuity
The Price Model offers a cost-effective solution with no charges per asset or user, making it economically attractive. The user interface (UI) is generally well-designed and user-friendly also the connectors make the setup very quick. However, it lacks bulk update features, which can hinder efficiency in daily asset management tasks. Despite this limitation, the platform provides a comprehensive set of tools and features necessary for most needs. Very good cutomer support also, you normally get a response in minutes and they dont just disapear after the chat ends.

About

Contact

HQ Location:
Glen Ellyn, US

Social

@Genuity

What is Genuity?

Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light into the black box of IT. We’re empowering businesses to make informed decisions about the technology behind critical operations through software and community. Visit Website to learn more...

Details

Year Founded
2017