Futr
21 reviews
- 1 profiles
- 8 categories
Average star rating
4.7
Serving customers since
2017
Futr Reviews
GN
Greg N.
Futr's chatbot and livechat are an effortless way to add key services to your digital platforms
Futr is an agile organisation. They assigned a Customer Success manager who has worked closely with us to implement and adapt the product to meet our needs.
JW
John W.
Our chatbot is now a key part of handling our customers enquiries - very happy with Futr's offering
Easy to use and configure - allows multiple team members to review transcripts and keep the question library updated. Having a chatbot that is clunky or difficult to maintain would make it less likely to stay relevant so this is an important factor for me.
Excellent support from account team - we have regular calls with our colleagues at Futr to discuss performance and ideas for improving usage and confidence rates. Always positive and focused on making the experience better for both ourselves and the end-users.
GH
Greg H.
A great chatbot that saves time and helps website visitors
The Futr chatbot tool is intuitive and functional. The team is reactive to questions and feedback and open to ideas for future development.
About
What is Futr?
Futr is a company specializing in AI-powered customer service solutions, with a focus on delivering enhanced communication through chatbots and live chat systems. Their platform is designed to integrate seamlessly with various communication channels, enabling businesses to provide 24/7 customer support and improve user engagement. Futr's solutions are tailored to enhance efficiency and deliver personalized customer experiences, leveraging advanced AI capabilities to automate responses and manage inquiries effectively.
Details
Year Founded
2017
Website
futr.ai