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Futr

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21 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.7
Serving customers since
2017

Profile Name

Star Rating

19
2
0
0
0

Futr Reviews

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Profile Name
Star Rating
19
2
0
0
0
GP
Gerardo P.
02/23/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Very useful and easy to customize

|Futr
One that i love about Futr ir that it is very easy to create chatbot automation and the ability to integrate with other platforms, which helps a lot when you use a lot of data. Other programs are very hard or complex to configure so it's something that Futr can be differentiated from.
WR
wayne r.
02/23/2023
Validated Reviewer
Verified Current User
Review source: Organic

Incredibly smart AI with a real personal touch

|Futr
Futr has really helped us to answer our customer questions in a natural and human way- we've given the chatbot a persona and we've adapted all the answers to our tone of voice. We absolutely love how it learns from all the questions asked and really helps us to make sure we have those answers in an accessible and customer focused way. The support we've had from Alice and the team at Futr from the moment we set up our chatbot has been brilliant, really getting great tips and advice from experts has made a huge difference
AV
Abby V.
02/17/2023
Validated Reviewer
Verified Current User
Review source: Organic

Fantastic software and great company to work with

|Futr
Futr has allowed our organisation to try new ways of speaking to our customers and helping them, but also the fact they are a company that clearly care about their customers, they know what they are doing and they are great to work with in general

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HQ Location:
London, England

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What is Futr?

Futr is a company specializing in AI-powered customer service solutions, with a focus on delivering enhanced communication through chatbots and live chat systems. Their platform is designed to integrate seamlessly with various communication channels, enabling businesses to provide 24/7 customer support and improve user engagement. Futr's solutions are tailored to enhance efficiency and deliver personalized customer experiences, leveraging advanced AI capabilities to automate responses and manage inquiries effectively.

Details

Year Founded
2017
Website
futr.ai