I especially like the recruiting aspect, as it allows us to review candidates, share access with the hiring manager and streamline communication with candidates on the process and timeline.

Fuse customer service is unparalleled! Whenever I need assistance I can always count on a member of the Client Success Team. I receive guidance over the phone, through email, and through screen-sharing. No matter how big or small my issue is I always receive the same level of service.

The staff is always the same in and out. You have a question on payroll you get Beckie, you have HRCM or HRIS you get Danielle or Ysoris. It's always the same person and they get to know you and they get to know your company and it makes the service aspect the best. Hands down, smaller the company the better. We usually work with Danielle on a bulk of the support requests, she's amazing and is always knowing our business model and is always prepared to help us out, she makes it so that she understands us and we understand her. The company has a lot of folks that are subject matter experts, so therefore you won't get a person that doesn't know something about payroll and then try to blow smoke. A good portion of the time their recommendations are spot on. Also, Greg and John are amazing and they have an open line of communication to them for the customers. You ask for their help, they make time to get the answer and make it right (analogy).