Too many to mention! The customer service is the best in ANY industry; the product is user friendly and the implementation was the easiest I've been through in 30 years of HR. This is the 2nd time I've implemented FUSE and both times, my peers and CEO were amazed at how much better the product is and the service. I can't say enough great things about FUSE!

The customer service Fuse provides is definitely my favorite part of working with Fuse. The team that sets you up, is who you talk to going forward.

I've talked to several HR teams who struggle with their HRIS provider's customer support. Fuse provides that missing customer support link between the developer and the end-user, which is vital to getting your money's worth out of the software. Prior to working with Fuse, we had been with another company with the same platform. We had only been using the system for timesheets and payroll and had no idea what the full system could do. The Fuse support team recognized this and worked with me to maximize the system's full potential. They met with me one-on-one to get my system up and running effectively and customized it based on my workflows and policies. We now use it for all our Performance, Applicant Tracking, Employee Hub, Benefits, and Compensation. It's a one-stop shop for our employees. I feel competent and well trained on all the systems to change and /or fix any issues that arise. But if I need help, the response time on support tickets is fast and thorough.