I use fonio as a phone and chat assistant. It saves us a lot of time: fonio can directly enter appointments into our calendars and forward callback requests to the right person, who immediately has the necessary context. This greatly relieves our office because calls do not have to be forwarded first. I can customize fonio very individually - including how the AI behaves towards customers - and adapt it to our tone and brand. By accessing our CRM, fonio knows customer data and previous conversations. The AI prepares information for employees so they can respond directly with context and has this context itself. This ensures a pleasant customer experience. The setup was very easy.

Very easy, very progressive, almost an update on a weekly basis. Very informative for partners with great support via chat or e-mail. As all platforms do in the meanwhile, they offer various subscription models and you can choose whatever fits best for you.

There is a wide variety of voices to choose from. The integration was very quick, and the improvements were immediately noticeable. Our customers are satisfied. The trial period gave us the opportunity to test everything at our leisure. The first consultation was really very pleasant. Fonio adheres very well to our specifications and also follows them.