The excellent new plug in for LinkedIn enable you to register new candidates AND upload a pdf profile (CV) direct to the CRM. It's very user friendly, it'seasy to manage in all aspects of the recruitment process, has a great dashboard for your to-do list, and now you can call direct from the CRM and it will also flag up a 'call' tab for your notes.

The sales representative was very friendly. The LinkedIn integration works well for contacts and candidates. Basic recruitment and ATS processes are okay. But the generic and crucial CRM-functions feel very outdated having previously worked with state-of-the art CRM systems like salesforce, dynamics or HubSpot. Teh customer support was also very freidnly - and that the software is outdated is not his fault.

I've been a customer of Firefish for almost 7 years now, but the reason for my review today is after a client update call with Scott McFarlane and Scott Sorbie, who gave me some support and guidance on some of the really cool features that I've not been using, such as LinkedIn parsing of candidates, Chat GPT creation of candidate profiles and logging emails from Outlook. They're also helping me tweak a couple of other things on the CRM to allow better candidate suggestions for my jobs. Great customer service and features!