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FastSpring

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204 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2005

Profile Name

Star Rating

160
36
3
0
5

FastSpring Reviews

Review Filters
Profile Name
Star Rating
160
36
3
0
5
Bogdan D.
BD
Bogdan D.
CEO at Softorino
12/29/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Solid Payment Service Provider (with a caveat)

We are selling our software online through the store that FastSpring provides. We love the platform and the solution. But the dashboard usability could definitely use some improvements. It's getting there but slower than we'd all want.
NISHCHAY S.
NS
NISHCHAY S.
12/06/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

A Great User Intuitive Tool for simplifying your storefront operations

What I like the most is the simplicity of the tool and the rich features the platform offers and the support team is quick to answer all your queries to ensure a hassle-free experience.
RS
Roger S.
11/09/2021
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

An Excellent E-Commerce Solution For Selling Software Licenses Online

The fact that the complexity of having to deal with multiple sales tax issues across worldwide sales is completely removed when using FastSpring is a significant advantage in itself, but there are many other benefits including, but not limited to the following; The online help is excellent with clear guides showing how to implement any required scenario. For the few times that I have needed to contact technical support their knowledge, and response times, have been first-rate. The flexible integration options between the product site and FastSpring. For example if a customer is logged into the product site when clicking on a purchase link, information can be passed to FastSpring and this information can be used during the license generation process when a purchase is made. Numerous software licensing fulfillment options. New products are simple to set up by duplicating an existing product with options to change product specific attributes. When customers (usually sales tax exempt entities) have had questions about sales tax I have directed them to FastSpring customer support, and the feedback from those customers was that FastSpring’s response was excellent. The ability to generate a custom quotation for a customer and then simply send the link to the customer so they can complete the purchase.

About

Contact

Phone:
+1.805.409.9008
HQ Location:
Santa Barbara, CA

Social

@FastSpring

What is FastSpring?

FastSpring provides a global, all-in-one e-commerce, merchandising and fulfillment solution for selling desktop software, SaaS, games, e-books or other digital products online. The company is focused on customer service, flexibility, and reasonable pricing. FastSpring's solution provides clients with a feature-rich and highly intuitive administrative UI called SpringBoard, and hyper-responsive support, both of which have earned it praise, respect and loyalty from its many clients.

Details

Year Founded
2005
Website
fastspring.com