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Everbridge

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1,185 reviews
  • 9 profiles
  • 17 categories
Average star rating
4.5
#1 in 13 categories
Grid® leader
Serving customers since
2002

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Everbridge SnapComms

11 reviews

SnapComms, an Everbridge Company, is a comprehensive internal communication platform designed to enhance employee engagement and streamline organizational messaging. By delivering dynamic, visual communications directly to employees' desktops, mobile devices, and digital displays, SnapComms ensures critical information reaches staff promptly and effectively, bypassing traditional email channels. This approach guarantees high message readership and fosters a more connected and informed workforce. Key Features and Functionality: - Multi-Channel Communication: Utilize desktop alerts, mobile notifications, screensavers, and tickers to reach employees across various devices, enhancing message visibility and engagement. - Emergency and Priority Alerts: Send urgent notifications, such as IT outages or safety alerts, directly to employees' screens, ensuring immediate attention and response. - Engagement Tools: Incorporate interactive elements like surveys, quizzes, and newsletters to foster employee involvement and gather valuable feedback. - Scheduling and Targeting: Customize communications for specific teams or individuals and schedule messages for optimal delivery times, ensuring relevance and impact. - Customizable Content: Enhance messages with images, videos, and branding elements to maintain alignment with company identity and increase engagement. - Real-Time Analytics and Reporting: Monitor communication performance through visual dashboards, providing actionable insights to optimize future messaging strategies. Primary Value and Solutions Provided: SnapComms addresses the challenge of information overload and disengagement in the workplace by delivering essential communications through multiple channels, ensuring messages are seen and acted upon. By bypassing cluttered email inboxes, it guarantees that critical information reaches employees promptly, enhancing operational efficiency and safety. The platform's interactive tools also promote a positive organizational culture by encouraging employee participation and feedback, leading to increased engagement and performance.

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Everbridge Reviews

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DK
David K.
07/02/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Quick to Learn, Easy to Use, Reliable Crisis Communications

Everbridge's user interface is intuitive and learner-friendly. We have a small team of users that I was able to easily train on how to perform their duties. We recently completed an integration with our new human resources platform - our Everbridge account manager was able to provide simple instructions that allowed us to perform the integration in under an hour. From a performance perspective, the platform has exceeded expectations and allowed us to rapidly send targeted notifications to frontline employees regarding physical security alerts that include images and guidelines. Continuing to partner and renew our contract with Everbridge was an easy decision this budget season as the price for the capability is an excellent return on investment. Plus, Everbridge's continued growth and development promise increasing opportunities to integrate new and improved products to support our own growing organization. The support team has also been exceptional at walking us through the different capabilities and scaling packages to the capability and price best-suited for us.
Verified User in Individual & Family Services
AI
Verified User in Individual & Family Services
07/01/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy-to-Use Interface for Quick Access to Critical Info When It Matters

The user interface is very easy to use. I don’t use the product every day, but when there’s an emergency, I can quickly log in and get the critical information I need.
KJ
Kasamani J.
07/01/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Efficient Incident Management with Quick Escalations

I really like the escalation feature in xMatters. It's something I trust a lot because if the primary on-call engineer doesn't acknowledge the alert within five minutes, the system automatically escalates it to a secondary engineer and then to the team lead. Since we activated this feature, our average response time has dropped from around eighteen minutes to under four minutes. I also appreciate how xMatters integrates directly with our monitoring tools; it automatically triggers alerts from our monitoring system without anyone having to manually create a ticket first. This cuts down on delays during incidents. Additionally, the mobile app holds up well, sending push notifications, phone calls, and texts to engineers based on the severity of alerts. We've been using it for six months, and it hasn't failed us or caused any mismatches.

About

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Phone:
+1.888.366.4911
HQ Location:
Vienna, VA

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@Everbridge

What is Everbridge?

xMatters combines with Everbridge Critical Event Management to power the industry’s most robust enterprise-wide platform to enable organizations to manage both digital threats, along with physical security, enabling the Fusion Center via a single pane of glass.

Details

Year Founded
2002