Everbridge

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1,214 reviews
  • 11 profiles
  • 17 categories
Average star rating
4.5
#1 in 13 categories
Grid® leader
Serving customers since
2002

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Everbridge SnapComms

11 reviews

SnapComms, an Everbridge Company, is a comprehensive internal communication platform designed to enhance employee engagement and streamline organizational messaging. By delivering dynamic, visual communications directly to employees' desktops, mobile devices, and digital displays, SnapComms ensures critical information reaches staff promptly and effectively, bypassing traditional email channels. This approach guarantees high message readership and fosters a more connected and informed workforce. Key Features and Functionality: - Multi-Channel Communication: Utilize desktop alerts, mobile notifications, screensavers, and tickers to reach employees across various devices, enhancing message visibility and engagement. - Emergency and Priority Alerts: Send urgent notifications, such as IT outages or safety alerts, directly to employees' screens, ensuring immediate attention and response. - Engagement Tools: Incorporate interactive elements like surveys, quizzes, and newsletters to foster employee involvement and gather valuable feedback. - Scheduling and Targeting: Customize communications for specific teams or individuals and schedule messages for optimal delivery times, ensuring relevance and impact. - Customizable Content: Enhance messages with images, videos, and branding elements to maintain alignment with company identity and increase engagement. - Real-Time Analytics and Reporting: Monitor communication performance through visual dashboards, providing actionable insights to optimize future messaging strategies. Primary Value and Solutions Provided: SnapComms addresses the challenge of information overload and disengagement in the workplace by delivering essential communications through multiple channels, ensuring messages are seen and acted upon. By bypassing cluttered email inboxes, it guarantees that critical information reaches employees promptly, enhancing operational efficiency and safety. The platform's interactive tools also promote a positive organizational culture by encouraging employee participation and feedback, leading to increased engagement and performance.

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Visual Command Center

0 reviews

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Everbridge Personal Safety Devices

0 reviews

The Everbridge Personal Safety Device (PSD) is a compact, wearable solution designed to enhance employee safety by providing immediate access to assistance during emergencies. Operating independently of personal mobile devices, the PSD ensures reliable protection for employees whether they are on-site, off-site, or traveling. Its user-friendly design and advanced technology offer peace of mind and swift response capabilities in critical situations. Key Features and Functionality: - SOS Button: A single red button allows users to manually trigger an alert by pressing it five times within five seconds, ensuring rapid access to help when needed. - Fall Detection Capability: Equipped with advanced sensors, the PSD automatically detects falls or sudden drops and triggers an alert, even if the user is incapacitated. - Advanced Location Technology: Utilizing IoT CAT-M LTE, Bluetooth Low-Energy (BLE) for indoor positioning, and Wi-Fi backup, the device provides precise location awareness, enabling security teams to quickly locate employees in distress. - Dependable Reliability: Designed for extended use, the PSD offers a battery life of up to 7 days on a single charge and features a water-resistant, impact-resistant design suitable for various environments. - Seamless Integration: The device integrates with the Everbridge platform, allowing for centralized visibility and faster response during emergencies. Primary Value and User Solutions: The Everbridge Personal Safety Device addresses the critical need for rapid, reliable access to assistance in workplace emergencies. By providing employees with a discreet, easy-to-use device that operates independently of personal phones, organizations can enhance safety protocols, ensure compliance with safety regulations, and foster a secure working environment. The PSD's advanced location tracking and automatic alert features enable swift emergency response, reducing risks and increasing operational confidence. This proactive approach to employee safety not only protects individuals but also strengthens organizational resilience and duty of care commitments.

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Everbridge Reviews

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Star Rating
886
296
31
3
0
DD
David D.
Administrative AssistantMid-Market (51-1000 emp.)
11/11/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Precise Geo-Targeted Alerts, but Setup and Pricing Take Patience

I like the geo-targeted alerts because I can draw an area on the map or pick a branch radius and send alerts only to people inside it. This cuts down on over-notifications, and people trust the alerts more when they’re relevant to them. I also like the multi-channel delivery with two-way replies: staff get messages by SMS, email, and mobile app notifications, and can reply with their status. Text is more likely to be read during an incident than email, and the replies give me a clear picture without a call. Support has also been very responsive.
Verified User
U
Sales Consultant
Mid-Market (51-1000 emp.)
Originally submitted 9/10/2024
4/5

xMatters offers effective Flow Designer tools that allow users to create incident response workflows visually, enhancing the incident management process. The ability to modify workflows without developer assistance is particularly beneficial for adapting to changes after postmortems.

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Summarized using AI
SS
Sana S.
Customer Care ManagerSmall-Business (50 or fewer emp.)
11/09/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

User-Friendly Features, Smart Routing, and Strong API Integrations

I like several of its features, its learning curve, and its user-friendly interface. I also value the fact that it connects with other systems via API. Furthermore, I really like the intelligent routing—it’s excellent.

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Phone:
+1.888.366.4911
HQ Location:
Vienna, VA

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What is Everbridge?

Everbridge helps more than 6,500 enterprises and government organizations manage critical events by enabling them to know earlier, respond faster, and improve continuously. Through an all-in-one AI-powered platform, Everbridge High Velocity CEM™ is autonomous when you want it to be and human-guided when you need it to be, so every incident response is optimized.

Details

Year Founded
2002