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Everbridge

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1,185 reviews
  • 12 profiles
  • 17 categories
Average star rating
4.5
#1 in 13 categories
Grid® leader
Serving customers since
2002

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Everbridge SnapComms

11 reviews

SnapComms, an Everbridge Company, is a comprehensive internal communication platform designed to enhance employee engagement and streamline organizational messaging. By delivering dynamic, visual communications directly to employees' desktops, mobile devices, and digital displays, SnapComms ensures critical information reaches staff promptly and effectively, bypassing traditional email channels. This approach guarantees high message readership and fosters a more connected and informed workforce. Key Features and Functionality: - Multi-Channel Communication: Utilize desktop alerts, mobile notifications, screensavers, and tickers to reach employees across various devices, enhancing message visibility and engagement. - Emergency and Priority Alerts: Send urgent notifications, such as IT outages or safety alerts, directly to employees' screens, ensuring immediate attention and response. - Engagement Tools: Incorporate interactive elements like surveys, quizzes, and newsletters to foster employee involvement and gather valuable feedback. - Scheduling and Targeting: Customize communications for specific teams or individuals and schedule messages for optimal delivery times, ensuring relevance and impact. - Customizable Content: Enhance messages with images, videos, and branding elements to maintain alignment with company identity and increase engagement. - Real-Time Analytics and Reporting: Monitor communication performance through visual dashboards, providing actionable insights to optimize future messaging strategies. Primary Value and Solutions Provided: SnapComms addresses the challenge of information overload and disengagement in the workplace by delivering essential communications through multiple channels, ensuring messages are seen and acted upon. By bypassing cluttered email inboxes, it guarantees that critical information reaches employees promptly, enhancing operational efficiency and safety. The platform's interactive tools also promote a positive organizational culture by encouraging employee participation and feedback, leading to increased engagement and performance.

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Everbridge Risk Center

0 reviews

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Visual Command Center

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Everbridge Control Center

0 reviews

Everbridge Control Center is a Physical Security Information Management (PSIM solution that integrates disparate safety and security systems into a unified platform, providing organizations with comprehensive situational awareness and operational control. By consolidating data from various sources, it enables real-time monitoring, automated decision-making, and efficient incident response, ensuring the safety of personnel and the continuity of operations. Key Features and Functionality: - Real-Time Situational Awareness: Offers a common operating picture by integrating data from multiple safety and security systems, allowing for centralized monitoring and control. - Automated Risk Reduction: Implements automated workflows and compliance procedures to ensure consistent responses to incidents, minimizing human error and enhancing security posture. - Accelerated Response Times: Utilizes automated performance reporting and real-time dashboards tailored to organizational needs, facilitating quick decision-making and effective incident management. - Flexible Integration Capabilities: Features an open security integration platform with a library of over 250 connectors, enabling seamless integration of various systems, devices, and sensors without the need for extensive system overhauls. - Streamlined Stakeholder Communication: Includes an orchestration engine that correlates events and enhances communication among stakeholders, reducing information overload and improving response coordination. Primary Value and Problem Solved: Everbridge Control Center addresses the complexity of managing multiple safety and security systems by providing a centralized platform that enhances situational awareness, automates risk management processes, and streamlines communication. This integration reduces operational costs, minimizes human error, and ensures a consistent and rapid response to incidents, thereby safeguarding personnel and assets while maintaining business continuity.

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Everbridge Reviews

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Profile Name
Star Rating
862
290
31
2
0
HH
Haseeb H.
DevOps Engineer at Royal Solar Energy Pvt Ltd
09/24/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Immediate Automated Alerts That Keep Incidents Moving

Effective communication can make the difference between a brief interruption and a prolonged incident. Additionally, xMatters lets me set up automated alerts that deliver immediate notifications—something I really liked.
NA
Nimra A.
Senior Data Analyst at Cybertron Labs (Pvt) Ltd
09/22/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Flexible KPI Creation and Easy Incident Data Access with xMatters

I like not having to rely on predefined reports, because I can create the KPIs my leadership team actually needs, and that’s something I highly value. With xMatters, I’m able to pull incident data directly into my own BI tools.
AN
Ahmad N.
09/21/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Efficient Incident Management with a Learning Curve

I like xMatters for its targeted multichannel paging with phone silent overrides, which ensures high priority alerts are delivered across voice calls, SMS, and mobile push notifications until acknowledged by the assigned on-call technician. The dynamic shift and on-call rotation management features help manage complex 24/7 and multi-shift factory schedules, holiday coverage, and automate escalation pathways across engineering teams. Additionally, the bidirectional ITSM integration automatically creates incident response channels, attaching diagnostic data and even allowing engineers to trigger automated system restarts directly from chat or push prompts. The setup was quite fast and easy given the complexity of the software, connecting smoothly to our MES ERP database and user directory. The onboarding technical team was helpful in building escalation paths, configuring mobile push notification rules, and testing all triggers across multi-shift rotations.

About

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Phone:
+1.888.366.4911
HQ Location:
Vienna, VA

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@Everbridge

What is Everbridge?

Everbridge helps more than 6,500 enterprises and government organizations manage critical events by enabling them to know earlier, respond faster, and improve continuously. Through an all-in-one AI-powered platform, Everbridge High Velocity CEM™ is autonomous when you want it to be and human-guided when you need it to be, so every incident response is optimized.

Details

Year Founded
2002