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Everbridge

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1,185 reviews
  • 9 profiles
  • 17 categories
Average star rating
4.5
#1 in 13 categories
Grid® leader
Serving customers since
2002

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Everbridge SnapComms

11 reviews

SnapComms, an Everbridge Company, is a comprehensive internal communication platform designed to enhance employee engagement and streamline organizational messaging. By delivering dynamic, visual communications directly to employees' desktops, mobile devices, and digital displays, SnapComms ensures critical information reaches staff promptly and effectively, bypassing traditional email channels. This approach guarantees high message readership and fosters a more connected and informed workforce. Key Features and Functionality: - Multi-Channel Communication: Utilize desktop alerts, mobile notifications, screensavers, and tickers to reach employees across various devices, enhancing message visibility and engagement. - Emergency and Priority Alerts: Send urgent notifications, such as IT outages or safety alerts, directly to employees' screens, ensuring immediate attention and response. - Engagement Tools: Incorporate interactive elements like surveys, quizzes, and newsletters to foster employee involvement and gather valuable feedback. - Scheduling and Targeting: Customize communications for specific teams or individuals and schedule messages for optimal delivery times, ensuring relevance and impact. - Customizable Content: Enhance messages with images, videos, and branding elements to maintain alignment with company identity and increase engagement. - Real-Time Analytics and Reporting: Monitor communication performance through visual dashboards, providing actionable insights to optimize future messaging strategies. Primary Value and Solutions Provided: SnapComms addresses the challenge of information overload and disengagement in the workplace by delivering essential communications through multiple channels, ensuring messages are seen and acted upon. By bypassing cluttered email inboxes, it guarantees that critical information reaches employees promptly, enhancing operational efficiency and safety. The platform's interactive tools also promote a positive organizational culture by encouraging employee participation and feedback, leading to increased engagement and performance.

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Everbridge Reviews

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Anson H.
AH
Anson H.
07/06/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Robust Safety Solution with Stellar Support

I really like the flexibility of Everbridge 360 (Critical Event Management) and its ability to adapt to our needs. I also appreciate that it offers open access for parents, students, faculty, staff, and visitors, which is fantastic for a college setting like ours. The platform allows anybody to access it, and most importantly, it lets our security operations center see individuals who activate any kind of SOS or message in real-time, which helps in making our campus safer. The initial setup was super easy, especially with the support from Everbridge and the assistance of our technical account manager, Scott Nethereau. His expertise, flexibility, and willingness to help were tremendous, allowing us to meet tight deadlines effectively. Lastly, I'd say the overall ease of the platform and the standard it sets for mass communication and critical support are quite impressive.
JK
Jeppe K.
07/04/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Powerful Incident Management That Integrates Seamlessly

The platform includes powerful features, and I especially love the command tool for managing incidents. I also appreciate the suggested incident summaries and the data collection capabilities for incident management. Overall, it’s a very well-designed product that fits our needs perfectly and integrates smoothly with most of our tools.
ER
Erena R.
07/02/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Critical solution for our distributed engineering squad

The incident management automation logic is accurate to the hilt. When there's a system outage and we need to know who the primary responders are, it's important to us. We have advanced notification routing rules, so that our core microservices architecture has zero downtime.

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Phone:
+1.888.366.4911
HQ Location:
Vienna, VA

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@Everbridge

What is Everbridge?

xMatters combines with Everbridge Critical Event Management to power the industry’s most robust enterprise-wide platform to enable organizations to manage both digital threats, along with physical security, enabling the Fusion Center via a single pane of glass.

Details

Year Founded
2002