Product Avatar Image

Everbridge

Show rating breakdown
1,185 reviews
  • 9 profiles
  • 17 categories
Average star rating
4.5
#1 in 13 categories
Grid® leader
Serving customers since
2002

Featured Products

Product Avatar Image
Everbridge SnapComms

11 reviews

SnapComms, an Everbridge Company, is a comprehensive internal communication platform designed to enhance employee engagement and streamline organizational messaging. By delivering dynamic, visual communications directly to employees' desktops, mobile devices, and digital displays, SnapComms ensures critical information reaches staff promptly and effectively, bypassing traditional email channels. This approach guarantees high message readership and fosters a more connected and informed workforce. Key Features and Functionality: - Multi-Channel Communication: Utilize desktop alerts, mobile notifications, screensavers, and tickers to reach employees across various devices, enhancing message visibility and engagement. - Emergency and Priority Alerts: Send urgent notifications, such as IT outages or safety alerts, directly to employees' screens, ensuring immediate attention and response. - Engagement Tools: Incorporate interactive elements like surveys, quizzes, and newsletters to foster employee involvement and gather valuable feedback. - Scheduling and Targeting: Customize communications for specific teams or individuals and schedule messages for optimal delivery times, ensuring relevance and impact. - Customizable Content: Enhance messages with images, videos, and branding elements to maintain alignment with company identity and increase engagement. - Real-Time Analytics and Reporting: Monitor communication performance through visual dashboards, providing actionable insights to optimize future messaging strategies. Primary Value and Solutions Provided: SnapComms addresses the challenge of information overload and disengagement in the workplace by delivering essential communications through multiple channels, ensuring messages are seen and acted upon. By bypassing cluttered email inboxes, it guarantees that critical information reaches employees promptly, enhancing operational efficiency and safety. The platform's interactive tools also promote a positive organizational culture by encouraging employee participation and feedback, leading to increased engagement and performance.

Profile Filters

All Products & Services

Profile Name

Star Rating

856
296
31
2
0

Everbridge Reviews

Review Filters
Profile Name
Star Rating
856
296
31
2
0
SA
Sophon A.
07/22/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Efficient Multichannel Alerts, Some Admin Challenges

I like the multichannel delivery feature of Everbridge 360 (Critical Event Management). Messages can be sent by text, voice, and email simultaneously, making it easy to reach someone whether they're on job sites with their phone or back at their desk. The confirmation checking is genuinely valuable, especially during weather events, as it lets us know which staff have acknowledged the alert and who hasn't, allowing us to follow up directly. Integration with our HR directory keeps contact information current automatically, which is crucial because an outdated phone number can go unnoticed until it's too late. The delivery speed has been reliable, ensuring messages go out quickly rather than trickling through over several minutes.
Pedro R.
PR
Pedro R.
07/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

Incredibly Customizable and Stellar Support

We use the Everbridge 360 system as our university’s primary emergency mass-notification tool. I really appreciate how responsive the Everbridge 360 (Critical Event Management) technical team is—they’re always ready to support us and troubleshoot whatever we need. I also like how flexible and customizable the system is overall. It’s an impressive platform that provides a wide range of resources beyond just sending alerts. The setup was straightforward, and the Everbridge team made the integration process smooth. We also integrate it with Modo Labs to connect with our university app, social media channels, and Alertus software, which further enhances its functionality.
PA
Patrizia A.
07/18/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Efficient Incident Management with Geo-Targeted Alerts

I love the multi-channel alerts feature of Everbridge 360 (Critical Event Management) because it allows me to send the same message through text, phone call, and email simultaneously. This ensures people receive the message regardless of where they are working. The geo-targeting feature is also extremely valuable, as it lets me notify only the specific crews assigned to an affected area, preventing unnecessary alarm across the entire company. These features take a real weight off my shoulders during critical events, like the recent flooding incident I managed. Having ready-made templates for different scenarios like equipment failures, severe weather, and site access issues helps me reliably reach the right crews in minutes, transforming incident response from a crisis into a manageable task.

About

Contact

Phone:
+1.888.366.4911
HQ Location:
Vienna, VA

Social

@Everbridge

What is Everbridge?

xMatters combines with Everbridge Critical Event Management to power the industry’s most robust enterprise-wide platform to enable organizations to manage both digital threats, along with physical security, enabling the Fusion Center via a single pane of glass.

Details

Year Founded
2002