Everbridge

Show rating breakdown
1,217 reviews
  • 11 profiles
  • 17 categories
Average star rating
4.5
#1 in 13 categories
Grid® leader
Serving customers since
2002

Featured Products

Product Avatar Image
Everbridge SnapComms

11 reviews

SnapComms, an Everbridge Company, is a comprehensive internal communication platform designed to enhance employee engagement and streamline organizational messaging. By delivering dynamic, visual communications directly to employees' desktops, mobile devices, and digital displays, SnapComms ensures critical information reaches staff promptly and effectively, bypassing traditional email channels. This approach guarantees high message readership and fosters a more connected and informed workforce. Key Features and Functionality: - Multi-Channel Communication: Utilize desktop alerts, mobile notifications, screensavers, and tickers to reach employees across various devices, enhancing message visibility and engagement. - Emergency and Priority Alerts: Send urgent notifications, such as IT outages or safety alerts, directly to employees' screens, ensuring immediate attention and response. - Engagement Tools: Incorporate interactive elements like surveys, quizzes, and newsletters to foster employee involvement and gather valuable feedback. - Scheduling and Targeting: Customize communications for specific teams or individuals and schedule messages for optimal delivery times, ensuring relevance and impact. - Customizable Content: Enhance messages with images, videos, and branding elements to maintain alignment with company identity and increase engagement. - Real-Time Analytics and Reporting: Monitor communication performance through visual dashboards, providing actionable insights to optimize future messaging strategies. Primary Value and Solutions Provided: SnapComms addresses the challenge of information overload and disengagement in the workplace by delivering essential communications through multiple channels, ensuring messages are seen and acted upon. By bypassing cluttered email inboxes, it guarantees that critical information reaches employees promptly, enhancing operational efficiency and safety. The platform's interactive tools also promote a positive organizational culture by encouraging employee participation and feedback, leading to increased engagement and performance.

Profile Filters

All Products & Services

Product Avatar Image
Visual Command Center

0 reviews

Product Avatar Image
Everbridge Personal Safety Devices

0 reviews

The Everbridge Personal Safety Device (PSD) is a compact, wearable solution designed to enhance employee safety by providing immediate access to assistance during emergencies. Operating independently of personal mobile devices, the PSD ensures reliable protection for employees whether they are on-site, off-site, or traveling. Its user-friendly design and advanced technology offer peace of mind and swift response capabilities in critical situations. Key Features and Functionality: - SOS Button: A single red button allows users to manually trigger an alert by pressing it five times within five seconds, ensuring rapid access to help when needed. - Fall Detection Capability: Equipped with advanced sensors, the PSD automatically detects falls or sudden drops and triggers an alert, even if the user is incapacitated. - Advanced Location Technology: Utilizing IoT CAT-M LTE, Bluetooth Low-Energy (BLE) for indoor positioning, and Wi-Fi backup, the device provides precise location awareness, enabling security teams to quickly locate employees in distress. - Dependable Reliability: Designed for extended use, the PSD offers a battery life of up to 7 days on a single charge and features a water-resistant, impact-resistant design suitable for various environments. - Seamless Integration: The device integrates with the Everbridge platform, allowing for centralized visibility and faster response during emergencies. Primary Value and User Solutions: The Everbridge Personal Safety Device addresses the critical need for rapid, reliable access to assistance in workplace emergencies. By providing employees with a discreet, easy-to-use device that operates independently of personal phones, organizations can enhance safety protocols, ensure compliance with safety regulations, and foster a secure working environment. The PSD's advanced location tracking and automatic alert features enable swift emergency response, reducing risks and increasing operational confidence. This proactive approach to employee safety not only protects individuals but also strengthens organizational resilience and duty of care commitments.

Profile Name

Star Rating

886
296
31
3
0

Everbridge Reviews

Review Filters
Profile Name
Star Rating
886
296
31
3
0
Hassan S.
HS
Hassan S.
Machine Learning | MLOps | Data ScienceMid-Market (51-1000 emp.)
10/20/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Dynamic Escalation Policies and ServiceNow Integration That Reduce On-Call Burnout

I really like the dynamic escalation policies. They’ve saved me on more than one occasion: when the primary on-call person didn’t respond, the system automatically escalated the alert to the Data Platform team. I also value the integration with ServiceNow in my MLOps stack, since it helps reduce burnout by cutting down on constant context switching.
JE
Joy E.
IT Operations LeaderMid-Market (51-1000 emp.)
10/19/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Excellent Flexibility to Tailor Rules Across Services and Schedules

I’ve appreciated the flexibility. Being able to tailor rules to different services, schedules, and criticality levels is excellent.
VS
Victor S.
Network architectLeisure, Travel & TourismSmall-Business (50 or fewer emp.)
10/18/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Fast critical incident routing

I appreciate that xMatters filters minor server spikes to avoid alert fatigue and sends vital outage information to our engineering shifts. Smart routing escalates critical issues to the right people immediately, taking our mean time to acknowledge from hours to minutes and saving engineers from manually checking system health. I like using the visual workflow builder to create complex escalation policies with unsurpassed accuracy, and our tech leads save loads of time by dragging and dropping custom alert rules. The automated shift scheduling calendar works great with time zones, mobile push notifications arrive with no noticeable delay, and customized message templates make sure responders get the information and error logs every time.

About

Contact

Phone:
+1.888.366.4911
HQ Location:
Vienna, VA

Social

What is Everbridge?

Everbridge helps more than 6,500 enterprises and government organizations manage critical events by enabling them to know earlier, respond faster, and improve continuously. Through an all-in-one AI-powered platform, Everbridge High Velocity CEM™ is autonomous when you want it to be and human-guided when you need it to be, so every incident response is optimized.

Details

Year Founded
2002