Essential Personnel

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14 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.9
Serving customers since
2020

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Star Rating

13
1
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Essential Personnel Reviews

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Profile Name
Star Rating
13
1
0
0
0
Darin P.
DP
Darin P.
Chief of PoliceSmall-Business (50 or fewer emp.)
10/27/2026
Validated Reviewer
Review source: Seller invite

Top-Notch Team Service and Follow-Through

The service from the team and follow through has been top notch.
p p.
PP
p p.
Interim ChiefSmall-Business (50 or fewer emp.)
10/26/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Easy to Use, Powerful Functionality, and Tremendous Support

The overall functionality of the program, the ease of operation and the tremendous support for issues or questions.
Verified User in Law Enforcement
AL
Verified User in Law Enforcement
Small-Business (50 or fewer emp.)
10/15/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Highly Customizable, All-in-One Management with Responsive Essential Personnel Support

What I like most is how easily it can be customized to our agency’s needs. It also brings all of our internal management needs together in one place, which makes things much simpler. On top of that, the Essential Personnel team is VERY responsive whenever we have a question, and they’re just as helpful when we submit feature requests. The pricing is also extremely reasonable compared to the other solutions we reviewed.

About

Contact

HQ Location:
Wilmington, NC

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What is Essential Personnel?

Essential Personnel is professional standards software for public safety. Police departments, fire and EMS agencies, and municipal HR teams use it as the system of record for their people, holding performance, training, conduct, wellness, and equipment on one record instead of across five systems. Two firefighters founded the company in Wilmington, North Carolina in 2020, and the platform is shaped by how a department actually runs. Generic HR software tracks employment. Public safety software has to track readiness and then prove it. Essential Personnel keeps the evaluation, the task book, the counseling note, the critical incident, and the issued equipment against the same personnel record, so a chief can answer who is current, who is qualified, and what was documented without rebuilding it from spreadsheets and shared drives.

Details

Year Founded
2020
Website
www.essper.com