Elastic Suite has become the backbone of our wholesale operations, offering a seamless experience for both our sales reps and buyers to browse and place orders year-round. The platform's user interface is clean, intuitive, and mirrors a direct-to-consumer shopping experience—making adoption effortless on both the front and back end. From an admin perspective, the platform is highly intuitive and easy to manage. The support we've received from the Elastic team—from our Account Manager to the technical and integrations teams—has been exceptional. They're responsive, knowledgeable, and consistently helpful, whether it's addressing minor questions or collaborating on enhancement requests. Overall, Elastic Suite stands out as a top-tier B2B wholesale platform, combining strong UX with reliable support and functionality.

Having a team to work through the needs for or account and to even ask questions has been so helpful. I feel the system is user friendly and I have been able to trouble shoot a lot on my own with the resources provided.

The best part of Elastic is the ability to create custom sales programs and incentives on the fly, without the need to get Elastic involved.