We now funnel most of our B2B business through the portal and it is a much better system than our old Excel order form. A lot of simple functions are relatively easy to execute and the account management / support teams are top notch.

Switching to Elastic B2B has been a game-changer for our team. It’s helped us organize our business in a way that feels more streamlined and intentional. Our wholesale process is now far more structured, and we’ve seen a clear increase in preorders thanks to better planning tools. The platform gives our customers improved visibility into inventory and availability, which has made their buying experience much smoother. It also offers a variety of user-friendly features that our customers really appreciate. We use Elastic every day and honestly don’t miss our old platform at all. It’s become an essential part of how we operate and grow our business. Highly recommend!

Once setup the integration with our system works with hardly any issues. They're always improving and adding functions that simplify the process for both the backend and front-end user. If anything does come the support team are always super knowledgeable and can troubleshoot the issue in a timely manner.