ECI Software Solutions

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239 reviews
  • 32 profiles
  • 43 categories
Average star rating
3.8
Serving customers since
1999
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ECI Software Solutions Reviews

Review Filters
Profile Name
Star Rating
101
85
29
13
11
Mike S.
MS
Mike S.
Owner BuilderSmall-Business (50 or fewer emp.)
07/17/2025
Validated Reviewer
Verified Current User
Review source: Organic

Catastrophic Failure Day After Trial Ended — Paid Nearly $800 for Nothing

To be honest, not much. It took a lot of time to set up and wasn’t very user-friendly. The learning curve is steep, especially for something that ultimately feels like a glorified spreadsheet. I’ll give it this — it’s slightly easier than building a budget from scratch in Excel, but that’s about where the advantages end.
Danielle F.
DF
Danielle F.
Industrial EngineerMid-Market (51-1000 emp.)
03/27/2025
Validated Reviewer
Verified Current User
Review source: Organic

A Powerful & Customizable Tool

Amper's customization capabilities are beneficial for our operations. For a sawmill operation like ours, managing 30 different machine centers presents a challenge for data tracking. Amper allows me to create specific downtime reason lists for each machine center. This granular control is important for accurate data collection. Furthermore, the custom report option empowers me to generate tailored reports for different stakeholders, from production managers to our CEO who demands high-level strategic overviews. This flexibility improves our ability to communicate performance data effectively.
Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
03/21/2025
Validated Reviewer
Verified Current User
Review source: Organic

Lots of Great Options and Great Support

The dashboard options provide a nice visual for our team on the floor to manage day to day operations. The custom reporting feature to create different customized dashboards has been a great feature to use for our employees. The customer support has been fantastic and are really responsive to our needs.

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HQ Location:
Westlake, US

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What is ECI Software Solutions?

ECI Software Solutions Inc is a company that delivers cloud-based business management software solutions aimed at small to medium-sized organizations. Their offerings cater to a wide array of industries, including manufacturing, wholesale/retail distribution, building and construction, and field service. ECI's solutions are designed to streamline operations, enhance productivity, and boost business growth. The firm places a significant emphasis on understanding the specific needs of businesses to provide tailored tools that facilitate improved efficiency and customer satisfaction.

Details

Year Founded
1999