I think the team at Dots is very helpful, polite, and easy to reach out to if you need them. I find their platform very user-friendly. Setting it up was very easy.
I like how Dots makes it super easy to onboard our existing data to the system. The support and customer service teams are super helpful and proactive, and the user experience as an admin is great. Having one CSV file that I can drop everything into, just upload with a few clicks, and migrate almost all my data successfully is not a small feat. The support team was great in importing data via API even though it's usually out of scope, and they acted quickly to involve their engineering team to assist us. The initial setup was quick, and integrations with Jamf and HiBob went smoothly with help from Dots' engineering team to adjust permissions as needed.
A powerful ITAM software, combined with a world-class
logistics network, allows organizations
to quickly and easily buy, ship, support, and retrieve equipment and assets
anywhere in the world.