Exceptional support and a platform that just works What stands out most is how incredibly user-friendly the platform is. We were able to onboard our existing data via a single CSV upload, and the interface makes managing global procurement and asset tracking intuitive rather than a chore. The integration with our HiBob was seamless, meaning I don't have to jump between tabs to keep track of new joiners. Beyond the software, the customer service is unmatched. The support team isn't just responsive; they are proactive. Whenever I’ve had a question about a shipment or a specific integration, they’ve jumped on it immediately—sometimes even involving their engineering team to solve niche issues for us. It feels like a partnership rather than just a vendor relationship.

We don’t procure large volumes of hardware, but Dots works well for IT asset management. It gives a clear picture of who owns which device, current status, and history, without relying on spreadsheets. The system feels structured and reliable for day-to-day IT operations.

I think the team at Dots is very helpful, polite, and easy to reach out to if you need them. I find their platform very user-friendly. Setting it up was very easy.