The platform is intuitive and easy to use, and the customer support team is incredibly quick and efficient whenever we need help. It also integrated smoothly with our HR and IT management system, which made the overall setup and day-to-day use much easier.

Exceptional support and a platform that just works What stands out most is how incredibly user-friendly the platform is. We were able to onboard our existing data via a single CSV upload, and the interface makes managing global procurement and asset tracking intuitive rather than a chore. The integration with our HiBob was seamless, meaning I don't have to jump between tabs to keep track of new joiners. Beyond the software, the customer service is unmatched. The support team isn't just responsive; they are proactive. Whenever I’ve had a question about a shipment or a specific integration, they’ve jumped on it immediately—sometimes even involving their engineering team to solve niche issues for us. It feels like a partnership rather than just a vendor relationship.

We don’t procure large volumes of hardware, but Dots works well for IT asset management. It gives a clear picture of who owns which device, current status, and history, without relying on spreadsheets. The system feels structured and reliable for day-to-day IT operations.