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Dialpad

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4,702 reviews
  • 3 profiles
  • 16 categories
Average star rating
4.4
Serving customers since
2011
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Dialpad Reviews

Review Filters
Profile Name
Star Rating
3161
1158
242
63
77
Miles F.
MF
Miles F.
04/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Dialpad Makes Daily Product Support Easy

Dialpad is pretty easy to use. Our team relies on it every day to support our customers and help them with our product.
Azyea M.
AM
Azyea M.
04/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy Setup and Customizable Dashboard, but Issue Resolution Can Be Lengthy

Their dashboard is easy to use and straightforward to set up. Their customer service is very responsive, and the price point feels fair for what you get. It’s also very customizable, which makes it easier to tailor to what I need.
Sharon W.
SW
Sharon W.
04/02/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Streamlined Calls, Effective AI Features

I like the user-friendly interface of Dialpad Connect, which makes it appealing to use. The noise reduction feature is great because it can reduce noise during calls. I also appreciate the AI transcript feature because it can dissect messages and translate them easily, making it easier to complete my work and providing a comfortable experience.

About

Contact

HQ Location:
San Ramon, California

Social

@DialpadHQ

What is Dialpad?

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Details

Year Founded
2011