Dialpad

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4,997 reviews
  • 4 profiles
  • 20 categories
Average star rating
4.4
Serving customers since
2011

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Dialpad Reviews

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Profile Name
Star Rating
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1255
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66
82
Ansh S.
AS
Ansh S.
FounderSmall-Business (50 or fewer emp.)
11/03/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Responsive, Helpful Dialpad Support That Sticks With Issues

Dialpad support feels responsive and generally helpful. When I reach out, the reps listen carefully, ask clear follow-up questions, and stay with the issue instead of handing me off. They explain fixes in plain language, check back when needed, and usually close the loop without making me repeat myself.
Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Fantastic Dialing Platform!

There are so many features! They have thought of everything in a home office business phone system! I enjoy having multiple lines go to different departments and then having each line with its own call routing.
Luis M.
LM
Luis M.
Sales agentSmall-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Fantastic all-in platform

Voice calls, video meetings, and scheduled SMS.

About

Contact

HQ Location:
San Ramon, California

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What is Dialpad?

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Details

Year Founded
2011
Website
Dialpad.com