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Dialpad

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4,917 reviews
  • 5 profiles
  • 19 categories
Average star rating
4.4
Serving customers since
2011

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Dialpad Connect

4,206 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Support

709 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Surfboard WFM

3 reviews

Surfboard provides customer service teams with simpler, smarter and fairer planning tools so they can organise themselves to delight customers with quick response times without burning out their team.

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Dialpad AI Meetings

0 reviews

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Dialpad AI Sales Center

0 reviews

Profile Name

Star Rating

3278
1235
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65
81

Dialpad Reviews

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Profile Name
Star Rating
3278
1235
256
65
81
Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
09/10/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Using dialpad with my team members has been seamless

I like that I can use Dialpad across my work iphone, ipad, and laptop without any glitches or delays. At my job I wear many hats and being able to access patients via phone on all tech systems make the process so much easier.
Alonso N.
AN
Alonso N.
09/10/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Dial Pad After A Year

I've had to reach out to support twice - once when we had an issue with billing and then again when our system was done and both times they were able to resolve the issue fast. They also have their AI chat support that is actually great at providing help for the easy stuff. I asked recently how to change back the UI settings and they responded back with step by step directions.
Verified User in Food & Beverages
AF
Verified User in Food & Beverages
09/04/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Dialpad Rocks!

Phone compatibility on computer, tracking conversations, live transcripts

About

Contact

HQ Location:
San Ramon, California

Social

@DialpadHQ

What is Dialpad?

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Details

Year Founded
2011
Website
Dialpad.com