Dialpad

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4,932 reviews
  • 5 profiles
  • 18 categories
Average star rating
4.4
Serving customers since
2011

Dialpad Solutions

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Dialpad Connect

4,216 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Support

713 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Surfboard WFM

3 reviews

Surfboard provides customer service teams with simpler, smarter and fairer planning tools so they can organise themselves to delight customers with quick response times without burning out their team.

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Dialpad AI Meetings

0 reviews

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Dialpad AI Sales Center

0 reviews

Profile Name

Star Rating

3286
1241
256
65
81

Dialpad Reviews

Review Filters
Profile Name
Star Rating
3286
1241
256
65
81
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
09/22/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

Incredibly easy to use feature makes it easy to keep track of conversations

I love being able to see the conversation in real time, and having the transcripts makes it easy to pass the call to my coworkers for them to read the conversation if I need their help on something.
Verified User in Staffing and Recruiting
IS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
09/21/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI
Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
09/15/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great product and great resource

easy to have issues resolved in a timely fashion

About

Contact

HQ Location:
San Ramon, California

Social

@DialpadHQ

What is Dialpad?

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Details

Year Founded
2011
Website
Dialpad.com