With Desku we have been able to automate many of our support queries. We were able to implement the desku in very short time. Since we started using desku, we have collected huge insightful data. The pricing is also very economical.

Desku is an awesome tool to keep on top of all my customer interactions. I found this when I was searching for a customer service tool that didn’t come with a big price tag. For small startups like ours, paying $70 per month was not practical. I’m so glad I came across Desku, which gives me the same (even better) features is less than half the cost. I like the shared inbox that makes ticketing/ticket assigning easier. Getting a quick overview of all the customer details is easy, which helps my team solve customer queries more efficiently. Answering these queries is also a breeze with AI assist (gives intelligent responses). Another Desku feature that I loved was the AI chatbot builder. I could set up and deploy a personalized chatbot, and it’s now handling the bulk of the customer queries, freeing up my team's time to focus on other tasks.

It automates most of our customer support queries. This helps with our SLAs and making sure that our customers get help ASAP. Eva Ai is a game changer. Saves times and responds fast.