I work on the innovation team of a large company, where my job is to test new business hypotheses quickly. For one experiment we needed Brazilian residential IPs to reach public websites that are restricted by default on the platform. Signing up and passing KYC was quick, but those targets stayed blocked. Decodo's support chatbot was genuinely useful here: it explained clearly why the requests were failing and which restriction applied, so we understood the problem instead of guessing. I was about to ask for a refund when a human agent stepped into the same chat with a better option. He offered a compliance review and asked thoughtful questions about our use case: which sites we'd access, whether any traffic happened after a login, why a VPN wasn't enough, our expected monthly bandwidth, and our company details. The review took less than the promised two business days, and access was approved. That let us validate our hypothesis in days instead of weeks, and we're now using Decodo inside the company. Fast, transparent, and human support when it matters.

it's so easy to use and very good price and I can access API key easily

It's easy for first-time users, the only problem is it's a little bit expensive, but it has strong IPs. Very good.