Product Avatar Image

Darktrace

Show rating breakdown
90 reviews
  • 3 profiles
  • 30 categories
Average star rating
4.3
Serving customers since
2013

Featured Products

Product Avatar Image
Darktrace / EMAIL

41 reviews

Darktrace / EMAIL is an email security platform powered by Self-Learning AI that protects organizations against the most advanced threats across email and collaboration tools that other solutions miss. Recognized as a Leader in Gartner’s Magic Quadrant and Leaders in the 2025 Voice of the Customer award for Email Security Platforms, it is designed to address the growing sophistication of communication-based attacks. Traditional secure email gateways often rely on static rules or signatures, which struggle against modern threats such as business email compromise and supply chain attacks. Darktrace / EMAIL takes a different approach by using Self-Learning AI to understand the unique communication patterns of each organization and user. This allows it to detect subtle anomalies across inbound, outbound, and lateral messages, and respond with precise, autonomous actions. Key capabilities include: - Behavioral threat detection: Identifies phishing, ransomware, account takeovers, and insider risks by learning “normal” communication behavior of internal and external users. - Protection beyond the inbox: Extends security to collaboration platforms like Microsoft Teams and SaaS applications, addressing the shift of phishing into new channels. - Adaptive response: Suspicious emails are automatically quarantined, links are rewritten, or attachments are removed, all without interrupting legitimate business communication. This approach enforces regular communication and ensures that as much safe, non-malicious content as possible is retained. - Data protection: Provides behavioral data loss prevention and assists with your DMARC configuration and monitoring to safeguard sensitive information and brand reputation. For security teams, Darktrace / EMAIL reduces operational overhead by automating triage and response. Its Cyber AI Analyst provides contextual insights, while end-users benefit from clear, in-app narratives that explain why a message is suspicious—helping to reduce false phishing reports and improve awareness. Benefits for organizations include: - Comprehensive coverage across email, collaboration, and SaaS platforms. - Reduced workload for security teams through automation and AI-driven analysis. - Seamless integration with Microsoft 365, Exchange, and Google Workspace without disrupting mail flow. In summary, Darktrace / EMAIL delivers adaptive, AI-driven protection across the full communication ecosystem. Its dual recognition as a Gartner Leader in both the Voice of the Customer award and the Magic Quadrant for Email Security Platforms in 2025 highlights its effectiveness in helping organizations defend against today’s most complex and fast-evolving threats.

Profile Filters

All Products & Services

Product Avatar Image
Darktrace / HYBRID NETWORK

49 reviews

Darktrace / HYBRID NETWORK is the industry’s most advanced Network Detection and Response (NDR) solution. It learns what normal behavior is for your entire modern network, using Self-Learning AI to detect and autonomously contain any activity that could cause business disruption including known, novel and insider threats. - Sophisticated agentic AI to automate triage and investigation at speed and scale - Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for NDR - Over 10,000 customers globally

Product Avatar Image
Darktrace / EMAIL

41 reviews

Darktrace / EMAIL is an email security platform powered by Self-Learning AI that protects organizations against the most advanced threats across email and collaboration tools that other solutions miss. Recognized as a Leader in Gartner’s Magic Quadrant and Leaders in the 2025 Voice of the Customer award for Email Security Platforms, it is designed to address the growing sophistication of communication-based attacks. Traditional secure email gateways often rely on static rules or signatures, which struggle against modern threats such as business email compromise and supply chain attacks. Darktrace / EMAIL takes a different approach by using Self-Learning AI to understand the unique communication patterns of each organization and user. This allows it to detect subtle anomalies across inbound, outbound, and lateral messages, and respond with precise, autonomous actions. Key capabilities include: - Behavioral threat detection: Identifies phishing, ransomware, account takeovers, and insider risks by learning “normal” communication behavior of internal and external users. - Protection beyond the inbox: Extends security to collaboration platforms like Microsoft Teams and SaaS applications, addressing the shift of phishing into new channels. - Adaptive response: Suspicious emails are automatically quarantined, links are rewritten, or attachments are removed, all without interrupting legitimate business communication. This approach enforces regular communication and ensures that as much safe, non-malicious content as possible is retained. - Data protection: Provides behavioral data loss prevention and assists with your DMARC configuration and monitoring to safeguard sensitive information and brand reputation. For security teams, Darktrace / EMAIL reduces operational overhead by automating triage and response. Its Cyber AI Analyst provides contextual insights, while end-users benefit from clear, in-app narratives that explain why a message is suspicious—helping to reduce false phishing reports and improve awareness. Benefits for organizations include: - Comprehensive coverage across email, collaboration, and SaaS platforms. - Reduced workload for security teams through automation and AI-driven analysis. - Seamless integration with Microsoft 365, Exchange, and Google Workspace without disrupting mail flow. In summary, Darktrace / EMAIL delivers adaptive, AI-driven protection across the full communication ecosystem. Its dual recognition as a Gartner Leader in both the Voice of the Customer award and the Magic Quadrant for Email Security Platforms in 2025 highlights its effectiveness in helping organizations defend against today’s most complex and fast-evolving threats.

Product Avatar Image
Darktrace / SECURE AI

0 reviews

Darktrace / SECURE AI helps organizations securely adopt and govern AI by providing continuous visibility across generative AI tools, AI agents, development environments, and Shadow AI.

Profile Name

Star Rating

59
27
2
2
1

Darktrace Reviews

Review Filters
Profile Name
Star Rating
59
27
2
2
1
Bradley W.
BW
Bradley W.
Senior Cyber Security Engineer @ Network Plus
07/09/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Effective Email Security with Customization Challenges

I liked that Darktrace/Email allowed us to secure our 'front gate' effectively, preventing nearly all phishing attacks we encountered. The customizability was a big plus, as it enabled us to build and tweak models as needed. One of the best parts was the ability to tune models appropriately, which gave us high confidence that attacks would be stopped. The account team was good too, and the integration was very easy with all the models being pre-built.
Talat R.
TR
Talat R.
IT Support Analyst @ Bunzl plc | Ensuring seamless IT operations with expertise in service desk
07/08/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

User-Friendly Email Defense with Room for Alert Prioritization Improvement

I like how user-friendly Darktrace/Email is and that it's not hard to use at all. It really helps me go through my emails and clean them up efficiently. I also appreciate its ability to stop phishing attacks so hackers can't get into my email. The initial setup was very easy, thanks to a few instructions sent by IT, along with a step-by-step guide on how to use the interface.
Verified User
G
Verified User
06/20/2026
Validated Reviewer
Review source: Organic

AI-Powered Security, Needs a Friendlier UI

I really appreciate how Darktrace/Network helps us identify anomalous network activity, insider threats, and compromised devices that traditional security controls might miss. Its AI-driven technology can do in minutes what would take humans years to detect and respond to, making my small team function like a big SOC. My favorite feature is the AI analyst, which analyzes particular alerts and does all the work to correlate them. The initial setup was also pretty straightforward, with the vendor assisting with configuration and making the process a breeze. Those guys are great at what they do.

About

Contact

HQ Location:
Cambridgeshire, England

Social

@Darktrace

What is Darktrace?

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting organizations from unknown threats using its proprietary AI that learns from the unique patterns of life for each customer in real-time. The Darktrace ActiveAI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. It provides pre-emptive visibility into the customer’s security posture, transforms operations with a Cyber AI Analyst™, and detects and autonomously responds to threats in real-time. Breakthrough innovations from our R&D teams in Cambridge, UK, and The Hague, Netherlands have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,300 employees around the world who protect nearly 10,000 customers across all major industries globally.

Details

Year Founded
2013
Ownership
LON: DARK