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Darktrace

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90 reviews
  • 3 profiles
  • 30 categories
Average star rating
4.3
Serving customers since
2013

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Darktrace / EMAIL

41 reviews

Darktrace / EMAIL is an email security platform powered by Self-Learning AI that protects organizations against the most advanced threats across email and collaboration tools that other solutions miss. Recognized as a Leader in Gartner’s Magic Quadrant and Leaders in the 2025 Voice of the Customer award for Email Security Platforms, it is designed to address the growing sophistication of communication-based attacks. Traditional secure email gateways often rely on static rules or signatures, which struggle against modern threats such as business email compromise and supply chain attacks. Darktrace / EMAIL takes a different approach by using Self-Learning AI to understand the unique communication patterns of each organization and user. This allows it to detect subtle anomalies across inbound, outbound, and lateral messages, and respond with precise, autonomous actions. Key capabilities include: - Behavioral threat detection: Identifies phishing, ransomware, account takeovers, and insider risks by learning “normal” communication behavior of internal and external users. - Protection beyond the inbox: Extends security to collaboration platforms like Microsoft Teams and SaaS applications, addressing the shift of phishing into new channels. - Adaptive response: Suspicious emails are automatically quarantined, links are rewritten, or attachments are removed, all without interrupting legitimate business communication. This approach enforces regular communication and ensures that as much safe, non-malicious content as possible is retained. - Data protection: Provides behavioral data loss prevention and assists with your DMARC configuration and monitoring to safeguard sensitive information and brand reputation. For security teams, Darktrace / EMAIL reduces operational overhead by automating triage and response. Its Cyber AI Analyst provides contextual insights, while end-users benefit from clear, in-app narratives that explain why a message is suspicious—helping to reduce false phishing reports and improve awareness. Benefits for organizations include: - Comprehensive coverage across email, collaboration, and SaaS platforms. - Reduced workload for security teams through automation and AI-driven analysis. - Seamless integration with Microsoft 365, Exchange, and Google Workspace without disrupting mail flow. In summary, Darktrace / EMAIL delivers adaptive, AI-driven protection across the full communication ecosystem. Its dual recognition as a Gartner Leader in both the Voice of the Customer award and the Magic Quadrant for Email Security Platforms in 2025 highlights its effectiveness in helping organizations defend against today’s most complex and fast-evolving threats.

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Darktrace / HYBRID NETWORK

49 reviews

Darktrace / HYBRID NETWORK is the industry’s most advanced Network Detection and Response (NDR) solution. It learns what normal behavior is for your entire modern network, using Self-Learning AI to detect and autonomously contain any activity that could cause business disruption including known, novel and insider threats. - Sophisticated agentic AI to automate triage and investigation at speed and scale - Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for NDR - Over 10,000 customers globally

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Darktrace / EMAIL

41 reviews

Darktrace / EMAIL is an email security platform powered by Self-Learning AI that protects organizations against the most advanced threats across email and collaboration tools that other solutions miss. Recognized as a Leader in Gartner’s Magic Quadrant and Leaders in the 2025 Voice of the Customer award for Email Security Platforms, it is designed to address the growing sophistication of communication-based attacks. Traditional secure email gateways often rely on static rules or signatures, which struggle against modern threats such as business email compromise and supply chain attacks. Darktrace / EMAIL takes a different approach by using Self-Learning AI to understand the unique communication patterns of each organization and user. This allows it to detect subtle anomalies across inbound, outbound, and lateral messages, and respond with precise, autonomous actions. Key capabilities include: - Behavioral threat detection: Identifies phishing, ransomware, account takeovers, and insider risks by learning “normal” communication behavior of internal and external users. - Protection beyond the inbox: Extends security to collaboration platforms like Microsoft Teams and SaaS applications, addressing the shift of phishing into new channels. - Adaptive response: Suspicious emails are automatically quarantined, links are rewritten, or attachments are removed, all without interrupting legitimate business communication. This approach enforces regular communication and ensures that as much safe, non-malicious content as possible is retained. - Data protection: Provides behavioral data loss prevention and assists with your DMARC configuration and monitoring to safeguard sensitive information and brand reputation. For security teams, Darktrace / EMAIL reduces operational overhead by automating triage and response. Its Cyber AI Analyst provides contextual insights, while end-users benefit from clear, in-app narratives that explain why a message is suspicious—helping to reduce false phishing reports and improve awareness. Benefits for organizations include: - Comprehensive coverage across email, collaboration, and SaaS platforms. - Reduced workload for security teams through automation and AI-driven analysis. - Seamless integration with Microsoft 365, Exchange, and Google Workspace without disrupting mail flow. In summary, Darktrace / EMAIL delivers adaptive, AI-driven protection across the full communication ecosystem. Its dual recognition as a Gartner Leader in both the Voice of the Customer award and the Magic Quadrant for Email Security Platforms in 2025 highlights its effectiveness in helping organizations defend against today’s most complex and fast-evolving threats.

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Darktrace / SECURE AI

0 reviews

Darktrace / SECURE AI helps organizations securely adopt and govern AI by providing continuous visibility across generative AI tools, AI agents, development environments, and Shadow AI.

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Star Rating

59
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2
2
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Darktrace Reviews

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Profile Name
Star Rating
59
27
2
2
1
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
08/20/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Smooth Integration, Strong Protection with ease

Integration with our environment went really smooth. The service is really good at capturing malicious attempts on our organisation, in an easy interface for us as admins to get a good overview.
Nicola A.
NA
Nicola A.
Cyber Defense Incident Responder
08/19/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI

Solid and Reliable for Email Security

I really like the User Experience of Darktrace/Email, I find it comprehensive. Additionally, the search bar offers progressively more complex functionalities, which is very useful. The overall structure of the product also makes it much more structured, solid, and reliable compared to others we have used.
Verified User in Wholesale
AW
Verified User in Wholesale
08/13/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

A Set-It-and-Monitor-It Approach to Email Security

As someone who helps manage IT and security for our organization, Darktrace Email has been one of those tools that quietly proves its value almost every day. The biggest benefit for me is visibility. It gives us a clear picture of what's happening in our email environment and highlights threats that could easily be missed by users. What I appreciate most is that it doesn't just detect threats, it takes action. We've seen Darktrace automatically hold suspicious emails, lock malicious links, and stop phishing attempts before they ever become support tickets. That saves our team time and reduces the risk of someone accidentally clicking on something they shouldn't. The reporting is also excellent. Every week I can quickly review what was blocked, what trends are emerging, and which users may have been targeted. The threat explanations are detailed enough to be useful without being overly technical, making investigations much easier. Another thing I like is that Darktrace continues to evolve beyond just email protection. The security awareness and phishing training features they've discussed are a natural fit because they tie real-world threats to user education, rather than treating security awareness as a separate exercise. Overall, Darktrace Email has given me more confidence in our email security posture. No security product catches everything, but Darktrace adds another strong layer of protection and often catches things that would otherwise require manual review. From an IT administrator's perspective, it's been a worthwhile investment and a valuable addition to our security stack.

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HQ Location:
Cambridgeshire, England

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@Darktrace

What is Darktrace?

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting organizations from unknown threats using its proprietary AI that learns from the unique patterns of life for each customer in real-time. The Darktrace ActiveAI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. It provides pre-emptive visibility into the customer’s security posture, transforms operations with a Cyber AI Analyst™, and detects and autonomously responds to threats in real-time. Breakthrough innovations from our R&D teams in Cambridge, UK, and The Hague, Netherlands have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,300 employees around the world who protect nearly 10,000 customers across all major industries globally.

Details

Year Founded
2013
Ownership
LON: DARK