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Darktrace

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90 reviews
  • 3 profiles
  • 30 categories
Average star rating
4.3
Serving customers since
2013

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Darktrace / EMAIL

41 reviews

Darktrace / EMAIL is an email security platform powered by Self-Learning AI that protects organizations against the most advanced threats across email and collaboration tools that other solutions miss. Recognized as a Leader in Gartner’s Magic Quadrant and Leaders in the 2025 Voice of the Customer award for Email Security Platforms, it is designed to address the growing sophistication of communication-based attacks. Traditional secure email gateways often rely on static rules or signatures, which struggle against modern threats such as business email compromise and supply chain attacks. Darktrace / EMAIL takes a different approach by using Self-Learning AI to understand the unique communication patterns of each organization and user. This allows it to detect subtle anomalies across inbound, outbound, and lateral messages, and respond with precise, autonomous actions. Key capabilities include: - Behavioral threat detection: Identifies phishing, ransomware, account takeovers, and insider risks by learning “normal” communication behavior of internal and external users. - Protection beyond the inbox: Extends security to collaboration platforms like Microsoft Teams and SaaS applications, addressing the shift of phishing into new channels. - Adaptive response: Suspicious emails are automatically quarantined, links are rewritten, or attachments are removed, all without interrupting legitimate business communication. This approach enforces regular communication and ensures that as much safe, non-malicious content as possible is retained. - Data protection: Provides behavioral data loss prevention and assists with your DMARC configuration and monitoring to safeguard sensitive information and brand reputation. For security teams, Darktrace / EMAIL reduces operational overhead by automating triage and response. Its Cyber AI Analyst provides contextual insights, while end-users benefit from clear, in-app narratives that explain why a message is suspicious—helping to reduce false phishing reports and improve awareness. Benefits for organizations include: - Comprehensive coverage across email, collaboration, and SaaS platforms. - Reduced workload for security teams through automation and AI-driven analysis. - Seamless integration with Microsoft 365, Exchange, and Google Workspace without disrupting mail flow. In summary, Darktrace / EMAIL delivers adaptive, AI-driven protection across the full communication ecosystem. Its dual recognition as a Gartner Leader in both the Voice of the Customer award and the Magic Quadrant for Email Security Platforms in 2025 highlights its effectiveness in helping organizations defend against today’s most complex and fast-evolving threats.

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Darktrace / HYBRID NETWORK

49 reviews

Darktrace / HYBRID NETWORK is the industry’s most advanced Network Detection and Response (NDR) solution. It learns what normal behavior is for your entire modern network, using Self-Learning AI to detect and autonomously contain any activity that could cause business disruption including known, novel and insider threats. - Sophisticated agentic AI to automate triage and investigation at speed and scale - Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for NDR - Over 10,000 customers globally

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Darktrace / EMAIL

41 reviews

Darktrace / EMAIL is an email security platform powered by Self-Learning AI that protects organizations against the most advanced threats across email and collaboration tools that other solutions miss. Recognized as a Leader in Gartner’s Magic Quadrant and Leaders in the 2025 Voice of the Customer award for Email Security Platforms, it is designed to address the growing sophistication of communication-based attacks. Traditional secure email gateways often rely on static rules or signatures, which struggle against modern threats such as business email compromise and supply chain attacks. Darktrace / EMAIL takes a different approach by using Self-Learning AI to understand the unique communication patterns of each organization and user. This allows it to detect subtle anomalies across inbound, outbound, and lateral messages, and respond with precise, autonomous actions. Key capabilities include: - Behavioral threat detection: Identifies phishing, ransomware, account takeovers, and insider risks by learning “normal” communication behavior of internal and external users. - Protection beyond the inbox: Extends security to collaboration platforms like Microsoft Teams and SaaS applications, addressing the shift of phishing into new channels. - Adaptive response: Suspicious emails are automatically quarantined, links are rewritten, or attachments are removed, all without interrupting legitimate business communication. This approach enforces regular communication and ensures that as much safe, non-malicious content as possible is retained. - Data protection: Provides behavioral data loss prevention and assists with your DMARC configuration and monitoring to safeguard sensitive information and brand reputation. For security teams, Darktrace / EMAIL reduces operational overhead by automating triage and response. Its Cyber AI Analyst provides contextual insights, while end-users benefit from clear, in-app narratives that explain why a message is suspicious—helping to reduce false phishing reports and improve awareness. Benefits for organizations include: - Comprehensive coverage across email, collaboration, and SaaS platforms. - Reduced workload for security teams through automation and AI-driven analysis. - Seamless integration with Microsoft 365, Exchange, and Google Workspace without disrupting mail flow. In summary, Darktrace / EMAIL delivers adaptive, AI-driven protection across the full communication ecosystem. Its dual recognition as a Gartner Leader in both the Voice of the Customer award and the Magic Quadrant for Email Security Platforms in 2025 highlights its effectiveness in helping organizations defend against today’s most complex and fast-evolving threats.

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Darktrace / SECURE AI

0 reviews

Darktrace / SECURE AI helps organizations securely adopt and govern AI by providing continuous visibility across generative AI tools, AI agents, development environments, and Shadow AI.

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Darktrace Reviews

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Star Rating
59
27
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2
1
Verified User in Computer Software
AC
Verified User in Computer Software
04/29/2026
Validated Reviewer
Verified Current User
Review source: Organic

Powerful AI Email Security With a Learning Curve

What I like most is that Darktrace / EMAIL catches threats our previous Secure Email Gateway consistently missed. Because the AI doesn’t rely on known signatures or reputation lists, it learns what normal communication looks like for each individual user and flags deviations. As a result, it can catch novel phishing attempts and business email compromise attacks that rule-based tools simply can’t detect. AI/Intelligence is where it genuinely stands out. The self-learning AI builds a behavioral baseline per user and per relationship, so it can identify when an email is impersonating a known supplier even if the domain looks clean and the content passes traditional filters. The Cyber AI Analyst also automatically triages and explains detections in plain language, which has reduced our SOC investigation time considerably. With AI-generated threat summaries, analysts spend more time acting on threats instead of piecing together what happened. UI/UX is clean and well organized. The email threat dashboard provides a clear view of what was detected, why it was flagged, and what action was taken, without requiring deep technical knowledge to interpret. When you drill into individual email detections, you get a clear visual breakdown of the signals that triggered the alert, which makes it easier to explain decisions to non-technical stakeholders. Integrations with Microsoft 365 and Google Workspace are native and straightforward to set up. Deployment via API doesn’t require MX record changes, which meant zero disruption to mail flow during onboarding, and that alone made the rollout politically much easier internally. Performance has been consistent, with detections happening in real time and autonomous response actions—like holding or rewriting suspicious emails—executing quickly without noticeable latency for end users. Support and onboarding were well structured. The deployment process was guided and fast, and the Darktrace team provided meaningful tuning support in the early weeks to reduce noise without sacrificing coverage. Pricing and ROI become clear quickly when you consider the cost of a single successful BEC incident versus the annual subscription. Since it catches threats that SEGs miss, the business case is straightforward.
DG
Danny G.
04/23/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Darktrace email solution

A large number of malicious email attacks are stopped or actioned with 100% ability to see and make adjustments as needed.
Daniel S.
DS
Daniel S.
Senior Lead Information Security Analyst at Stanford University
04/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

Darktrace Network: Intuitive, AI-Driven Cybersecurity with Real-Time Threat Detection

Darktrace Network excels in delivering cutting-edge cybersecurity through its intuitive UI/UX, making complex threat detection accessible. The platform seamlessly integrates with existing IT infrastructures, enhancing overall security without disruptions. Its performance is impressive, promptly identifying anomalies and potential threats in real-time. While pricing reflects the advanced technology it provides, the ROI is substantial for organizations prioritizing security. Onboarding is efficient, supported by responsive customer service that ensures a smooth transition. Darktrace's AI-driven intelligence gives it a unique edge, continuously learning and adapting to evolving threats. Overall, Darktrace Network is an invaluable tool for proactive cybersecurity management.

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HQ Location:
Cambridgeshire, England

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@Darktrace

What is Darktrace?

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting organizations from unknown threats using its proprietary AI that learns from the unique patterns of life for each customer in real-time. The Darktrace ActiveAI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. It provides pre-emptive visibility into the customer’s security posture, transforms operations with a Cyber AI Analyst™, and detects and autonomously responds to threats in real-time. Breakthrough innovations from our R&D teams in Cambridge, UK, and The Hague, Netherlands have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,300 employees around the world who protect nearly 10,000 customers across all major industries globally.

Details

Year Founded
2013
Ownership
LON: DARK