CX Index™
12 reviews
- 1 profiles
- 3 categories
Average star rating
4.7
Serving customers since
2012
CX Index™ Reviews
EC
Verified User in Computer Software
CX/NPS/CSAT experts who work with us
Full service, full stack CX/CSAT/NPS solution from experts who are proud of their product and eager to help us get value from it.
SW
Simon W.
Head of Partnerships at FlipdishMake better decisions
There is great customer service and domain expertise in the team. In terms of the product, we got a lot of value from the sentiment analysis and Natural Language Processing which enabled us to make sense of large volumes of customer reviews.
UR
Verified User in Retail
Working with CX Index
The platform works well. It's easy to navigate and download reports.
About
What is CX Index™?
CX Index is a customer experience management platform that focuses on delivering comprehensive insights to enhance customer satisfaction and engagement. By leveraging real-time feedback and data analytics, the platform helps organizations understand and improve their customer interactions. CX Index offers tools for measuring key performance indicators such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT), enabling businesses to make informed decisions and optimize customer journeys.
Details
Year Founded
2012
Website
cxindex.com