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CX Index™

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4.7 out of 5 stars
12 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2012
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CX Index

12 reviews

CX Index is a hosted feedback management platform that makes it easy to capture and distribute feedback with access to relevant information on live, interactive and intuitive dashboards.

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CX Index™ Reviews

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Profile Name
Star Rating
11
1
0
0
0
Swarup D.
SD
Swarup D.
Genesys Could CX| Genesys Pure-Engage Professional
05/18/2023
Validated Reviewer
Verified Current User
Review source: Organic

Excellent experience working with CX Index Team

|CX Index
Professionalism, friendly attitude, Work Quality
Steven D.
SD
Steven D.
Head of Customer Experience at CarTrawler
05/18/2023
Validated Reviewer
Verified Current User
Review source: Organic

CX Index platform is intuitive and easy to navigate

|CX Index
The platform offers a comprehensive and holistic view of our customer feedback, making it easier than ever to stay in tune with customer sentiment and opportunities for improvement. Not only does it aggregate data from surveys, but it also manages to synthesize this information into easily digestible reports and actionable insights.
Verified User in Retail
UR
Verified User in Retail
05/17/2023
Validated Reviewer
Review source: Organic

Great tool to track & understand CX/NPS/CSAT

|CX Index
The dashboards give you all the information you need in an digestable way. Easy to use and navigate.

About

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HQ Location:
Dublin, Ireland

Social

@cxindex

What is CX Index™?

CX Index is a customer experience management platform that focuses on delivering comprehensive insights to enhance customer satisfaction and engagement. By leveraging real-time feedback and data analytics, the platform helps organizations understand and improve their customer interactions. CX Index offers tools for measuring key performance indicators such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT), enabling businesses to make informed decisions and optimize customer journeys.

Details

Year Founded
2012
Website
cxindex.com