TrialKit meets all research study needs; there are so many controls in place to help fool proof the system that you can never really go wrong. Also, the support team answers quickly and will even hold 1:1 to consultation calls with you to make sure your study needs are met.

The support in resolving technical issues and client support I get from the internal team.

Throughout the course of a study, you will inevitably run into unforeseen problems which will require protocol amendments and updates to a CRF. TrialKit makes these updates a breeze by allowing you to adjust on the fly with "versions." Other platforms would require us to call in and explain what we need and then we would hope they do it correctly. Also, with the all of the amazing features and piping you can do almost everything. If you ever run into a problem or don't understand a feature TrialKit customer support will teach you everything you need to know. They really make it easy. We use them for all of our post-market studies and wish we had used them for even more.