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Crisp IM SARL

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200 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.5
Serving customers since
2015
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Crisp IM SARL Reviews

Review Filters
Profile Name
Star Rating
164
20
4
3
9
Milan K.
MK
Milan K.
09/11/2025
Validated Reviewer
Verified Current User
Review source: Organic

Very usefull tool

You can set up your own AI chatbot. So it is great.
Ali Can H.
AH
Ali Can H.
08/04/2025
Validated Reviewer
Verified Current User
Review source: Organic

A powerful and flexible tool

Crisp offers a clean, intuitive interface and allows us to manage live chat, email, and WhatsApp conversations in one centralized place. The chatbot and automation flows are especially useful for reducing manual workload. The WhatsApp Cloud API integration is a great feature, and real-time visitor tracking gives our sales and support team valuable insights.
Rafael G.
RG
Rafael G.
Engineer
08/01/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

From Chat to CRM: My Honest Review of Crisp

What I like most about Crisp is how it makes customer support so much simpler. I can centralize conversations from multiple channels (WhatsApp, email, website chat, etc.) all in one place without losing track. The interface is clean and intuitive, so even someone who’s never used it can get the hang of it quickly. I also love being able to see real-time info about who’s on the website and use bots to automate repetitive tasks – it saves a lot of time in my day-to-day.

About

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HQ Location:
Nantes, FR

Social

What is Crisp IM SARL?

The best way to build meaningful customer experiences, on every touchpoint of the customer's lifecycle. Crisp allows you to interact with your new & existing customers, on any channel. From sales to customer support, Crisp is made to keep your workflow simple. With its quickly evolving set of tools, Crisp is leading businesses through the customer-driven revolution by using conversations to unlock hypergrowth. Customers use Crisp to provide a modern customer lifecycle experience for potential customers, generate more qualified leads, enhance customer help, and improve customer satisfaction leading to a global increase in revenue.

Details

Year Founded
2015
Website
crisp.chat