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Convin

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549 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2020
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Convin Reviews

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Star Rating
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Kuldeep Kumar Paliya .
K
Kuldeep Kumar Paliya .
admission counselor at Aakash Educational Services Limited
03/02/2025
Validated Reviewer
Verified Current User
Review source: Organic

Convin levels up my sales!

Conversations captured by Convin can be easily rewatched. - The Coaching sessions are simple to implement and improve call quality. - A powerful search feature that allows you to find a call by its content, participants, or call contents (based on the transcript), as well as an advanced keyword search filter is something that I used everyday. - Has the ability to share a specific excerpt, which is useful for sharing with colleagues.
basavakiran M.
BM
basavakiran M.
02/07/2025
Validated Reviewer
Verified Current User
Review source: Organic

Convin Audit Review

Can transcript the calls with 70-80% accuracy
diptimayee  s.
DS
diptimayee s.
02/03/2025
Validated Reviewer
Verified Current User
Review source: Organic

Role of convin in Auditing

It helps to find out the leads easily and helps to choose effective leads. It helps to find out reports easily as per parameters.

About

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HQ Location:
Bengaluru, IN

Social

@convin

What is Convin?

Convin is a Contact Center software that leverages AI to improve customer interactions. By utilizing conversation intelligence, companies with high volume calls can automate 100% call QA, uncover business-driving behaviors & actions, and auto-create personalized coaching instances. Moreover, we aim to eliminate human dependency and proactively address all call center challenges.Convin is a Bengaluru-based company founded by four IIT Delhi alumni distressed by the lack of use of client conversation data. Our company has since helped global companies across verticals improve contact center processes with its platform capabilities. We recently secured seed funding led by Kalaari Capitals and backed by several renowned investors. For more information, visit www.convin.ai.

Details

Year Founded
2020
Website
convin.ai