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Convin

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549 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2020
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453
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Convin Reviews

Review Filters
Profile Name
Star Rating
453
81
15
0
0
RR
Rahul R.
10/24/2024
Validated Reviewer
Verified Current User
Review source: Organic

Easy to handle the audits

easy to complete our task in this portal
Moumita Sarkar(QA) .
M
Moumita Sarkar(QA) .
10/17/2024
Validated Reviewer
Verified Current User
Review source: Organic

Review About Conwin-- Helpful to all levels in a BPO

Easy to use and access. It has a lot of helpful features. 1. Dashboard for easy visual experience 2. Statistics provided for manual and AI audits
Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
10/17/2024
Validated Reviewer
Review source: Organic

Nanda kumar

Convin has an option, which is NA, which is good because if a particular person does not use the call, we can put a NA and Mark will calculate according to it, which is not possible on a manual audit.

About

Contact

HQ Location:
Bengaluru, IN

Social

@convin

What is Convin?

Convin is a Contact Center software that leverages AI to improve customer interactions. By utilizing conversation intelligence, companies with high volume calls can automate 100% call QA, uncover business-driving behaviors & actions, and auto-create personalized coaching instances. Moreover, we aim to eliminate human dependency and proactively address all call center challenges.Convin is a Bengaluru-based company founded by four IIT Delhi alumni distressed by the lack of use of client conversation data. Our company has since helped global companies across verticals improve contact center processes with its platform capabilities. We recently secured seed funding led by Kalaari Capitals and backed by several renowned investors. For more information, visit www.convin.ai.

Details

Year Founded
2020
Website
convin.ai