Controlup brings a lot to the table. Other than being able to monitor your users CPU/Memory utilization on PC and VDI, you can also create your own script-based actions for when things alert. It's nice that not only can I get an alert on say low storage on a VDI machine, but it will be able to increase the amount of storage on the VDI machine based off scripts I create. With small automated actions like these, I was able to address user issues before they saw them and without having any helpdesk to manually do the work. Another cool thing about controlup is they take feedback to heart. I've been using their product since about 2015/2016 and even when I've talked to them about features, a good chunk of them would be within the console in the year.

I like how easy the software is to use. Very user friendly. Most importantly does the job well as advertised. No gimmicks.

Controlup give us the real-time information we need to manage incidents efficiently and also to run self healing scripts to prevent downtime.