Its easy-to-use interface, its ability to monitor multiple platforms and environments, its customizable alerts and notifications, and its automation capabilities.

ControlUp impressed us overall, with PowerShell scripting and Trigger customization being the strongest of capabilities at the time of our review (Dec '22). Virtual Expert was a nice surprise as it offers excellent and applicable troubleshooting steps for individual PCs. The registry comparison tool puts ControlUp above the competition when it comes down to figuring out why someone is having a negative experience. Out of the box dashboards save you months of time figuring out your environment and are are easy to interpret. Another impressive feature about the product was the ability to make RESTful API requests WITHOUT learning a new language for ITSM integration. Overall, lots of potential here.

multitenancy, centralized dashboard, insights, automation scripts