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ClickDesk

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48 reviews
  • 1 profiles
  • 2 categories
Average star rating
3.8
Serving customers since
2011
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ClickDesk Reviews

Review Filters
Profile Name
Star Rating
20
19
4
1
4
Verified User in Education Management
CE
Verified User in Education Management
11/19/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Solid product

The dashboard is my favorite thing. I like that you can see people in real time visiting your site. The set up is also really easy. There are also lots of really great customization features. The support is great too, especially since they use ClickDesk as their way of customer support.
LaCosta K.
LK
LaCosta K.
Childcare provider
11/09/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great service

answered my questions quickly and efficiently. really reliable
Verified User in Business Supplies and Equipment
UB
Verified User in Business Supplies and Equipment
09/27/2018
Validated Reviewer
Review source: Organic

Easy to chat with customers

I liked that instead of talking over the phone I had the option to chat with my customers over issues they had on their products. I could speak to them through the web cam.

About

Contact

HQ Location:
Hyderbrad, India

Social

@ClickDesk

What is ClickDesk?

ClickDesk is a live chat and help desk software designed to facilitate real-time communication between businesses and their customers. The platform integrates live chat, voice, and video chat functionalities, allowing businesses to engage with website visitors and provide quick customer support. ClickDesk offers features such as real-time analytics, chat customization, and social media integration, making it a versatile tool for enhancing customer interaction. It is also equipped with a help desk feature to assist with ticket management and customer queries. Suitable for businesses of varying sizes, ClickDesk aims to improve customer service efficiency and enhance overall user experience on websites.

Details

Year Founded
2011