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ClickDesk

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48 reviews
  • 1 profiles
  • 2 categories
Average star rating
3.8
Serving customers since
2011
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ClickDesk Reviews

Review Filters
Profile Name
Star Rating
20
19
4
1
4
Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
02/01/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Meets the needs

It is very fast and easy to connect daily
Verified User in Telecommunications
UT
Verified User in Telecommunications
01/25/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great chat platform

allows our team leaders to interact with leads and customers, as they search and research on our site. They are able to see what areas of the country the conversation is starting in to enable them to connect the customer to the sales rep that is in that region. We also appreciate the ease for our managers to sign-in and out and rotate job duties. we all receive emails if a chat is missed, and this allows for whomever is best equipped to assist the customer to respond to their needs.
Josh S.
JS
Josh S.
Any at None
01/17/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Very Useful

What I like to do best is to learn new things about clickdesk and be able to organize my needs and my database by rearranging my folders having everything so neat and professional

About

Contact

HQ Location:
Hyderbrad, India

Social

@ClickDesk

What is ClickDesk?

ClickDesk is a live chat and help desk software designed to facilitate real-time communication between businesses and their customers. The platform integrates live chat, voice, and video chat functionalities, allowing businesses to engage with website visitors and provide quick customer support. ClickDesk offers features such as real-time analytics, chat customization, and social media integration, making it a versatile tool for enhancing customer interaction. It is also equipped with a help desk feature to assist with ticket management and customer queries. Suitable for businesses of varying sizes, ClickDesk aims to improve customer service efficiency and enhance overall user experience on websites.

Details

Year Founded
2011