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ClickDesk

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48 reviews
  • 1 profiles
  • 2 categories
Average star rating
3.8
Serving customers since
2011
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ClickDesk Reviews

Review Filters
Profile Name
Star Rating
20
19
4
1
4
Elizabeth N.
EN
Elizabeth N.
Director of Marketing and Communications at United Way of Southern Kentucky
01/16/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Love ClickDesk

Clickdesk allows our account managers to interact with leads and customers, as they are searching and researching on our website and in our e-commerce store. They are able to see what areas of the country the conversation is originating to enable them to connect the customer to the sales representative that is in that region. We also appreciate how easy it is for our account managers to sign-in and out and rotate their responsibilities. Finally we love that we all get an email if a chat is missed, that way whoever is best equipped to answer or assist the customer can respond to the customer or lead.
Verified User in Education Management
UE
Verified User in Education Management
01/06/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

ClickDesk

ClickDesk has met all of expectations and I have enjoyed the experience.
Verified User in Building Materials
CB
Verified User in Building Materials
12/11/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy

Was easy to use. Great way to communicate and send information in office and also to store information for assignments

About

Contact

HQ Location:
Hyderbrad, India

Social

@ClickDesk

What is ClickDesk?

ClickDesk is a live chat and help desk software designed to facilitate real-time communication between businesses and their customers. The platform integrates live chat, voice, and video chat functionalities, allowing businesses to engage with website visitors and provide quick customer support. ClickDesk offers features such as real-time analytics, chat customization, and social media integration, making it a versatile tool for enhancing customer interaction. It is also equipped with a help desk feature to assist with ticket management and customer queries. Suitable for businesses of varying sizes, ClickDesk aims to improve customer service efficiency and enhance overall user experience on websites.

Details

Year Founded
2011