I like that end users (in our case, students) are given the ability to view and reserve equipment on their own. Using the software as an inventory system alongside a checkout system has been helpful for tracking equipment upkeep across different academic departments. The interface itself is easily taught to new student workers and is fairly intuitive to navigate with basic training.
I have been using Cheqroom for nearly a decade to support student creativity. Cheqroom helps us provide easy access to equipment check-out and reservation, which is invaluable. Compared to other vendors, Cheqroom was the best option out of the box. They have amazing customer support! Setting up the system was a breeze. With easy categorization, fill-in fields for equipment, the ability to add items, even in multiples, and training and setup tips to assist users it couldn't have been easier. It's fantastic that there’s no need for a paper trail anymore; students can easily see what equipment is available, and work-study students can pull equipment tagged with barcodes associated with reservations. The management side is just as effortless, as I can see what we have, when it was purchased, and make plans for replacements, or check out the usage of items. The dashboard overview gives a quick look at upcoming check-outs, open checkouts, and anything overdue, making tasks simple and easy to manage. Additionally, the flagging feature helps in quickly addressing equipment repairs, ensuring nothing lags in our schedules. Overall, it's a one-stop shop for our equipment management needs, handling multiple locations, user management, and all inventory aspects effectively. I am extremely satisfied with its capabilities and would recommend it without hesitation.
Cheqroom is very user-friendly — if I ever miss showing a student how to use the system or create an order, they’re usually able to figure it out on their own. The interface is simple, intuitive, and overall easy to navigate.
Customer service is by far one of the most helpful I’ve worked with — responses are quick, friendly, and genuinely useful. Adding students, adding workers, and setting restrictions (even though they’re general) are all very straightforward.
The recent updates, especially the addition of user groups, have been extremely helpful. It’s one of the best improvements so far, and it gives me hope that more great changes are on the way.
While some updates (like the new checkout process redesign) started off a bit buggy, it was reassuring to see those issues addressed quickly. The fact that bugs get resolved in a timely manner really builds confidence and keeps me a happy customer who looks forward to continuing with Cheqroom.
Cheqroom is the Equipment Operations Platform built for organizations to manage, share, and maintain all their mission-critical assets. We provide teams with real-time visibility, powerful automation, and enhanced collaboration through centralized management and workflows to help them save time, prevent asset loss, extend equipment life, and reduce project delays. Trusted by thousands of organizations - from media, entertainment, and broadcast to universities and Fortune 100 companies - Cheqroom helps safeguard over $5 billion in valuable equipment, keeping your operations and teams in motion.