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Charla

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10 reviews
  • 1 profiles
  • 2 categories
Average star rating
5.0
Serving customers since
2021

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Charla Reviews

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David M.
02/17/2024
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Verified Current User
Review source: G2 invite
Incentivized Review

Great value for the money

Packed with features for a such a low cost solution. We like that there is both live chat and helpdesk for offline tickets. Agent interface is a breeze, fast and very modern. Support usually respond within a day. Highly recommended.

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HQ Location:
Wyoming, United States

Social

@getcharla

Charla AI Conversational Platform

Charla is your all-in-one AI customer support app, bringing live chat, smart AI chatbots, and full omnichannel messaging (WhatsApp, Instagram, and Messenger) into one simple inbox. Help customers instantly, automate common questions, and boost sales with 24/7 support powered by your own knowledge base and built-in help desk. Charla is easy to set up, comes with unlimited conversations, and is designed to help Shopify stores convert more while spending less time on support. - Take the load off your agents with custom Chatflows and AI Chatbots. - Knowledge Base and Help Desk. Every tool you need to deliver the best support. - Chat on the Go with iOS/Android and Windows/macOS Apps - Multi-Site Support. Have one inbox for all your different stores. - OmniChannel with Instagram/Messenger and WhatsApp Integration

Details

Year Founded
2021
Website
charla.com