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Charla

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10 reviews
  • 1 profiles
  • 2 categories
Average star rating
5.0
Serving customers since
2021

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Charla Reviews

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Kaptr M.
KM
Kaptr M.
12/14/2025
Validated Reviewer
Review source: G2 invite

Easy Integration and Responsive Support

I'm satisfied with the price I paid for Charla and I appreciate that the team listens to its users to improve the platform. I primarily use the chat, the online chat translator, the AI ​​bot, and the integrated knowledge base, which enhances communication with clients. Charla is our official user liaison tool. I like that it's easy to integrate and relatively quick to learn.
Anton K.
AK
Anton K.
03/25/2025
Validated Reviewer
Review source: Organic

Great ever-evolving chat widget with friendly support

Rapid development, creative features set, friendly support, many channels coverage, ticketing system
CW
Chris W.
02/22/2024
Validated Reviewer
Review source: Organic

Simple and easy

Charla covers pretty much all the basics you need to start an online business. Love the Messenger integration and Helpdesk. Great solution overall, with a fraction of the price offered by other competitors.

About

Contact

HQ Location:
Wyoming, United States

Social

@getcharla

Charla AI Conversational Platform

Charla is your all-in-one AI customer support app, bringing live chat, smart AI chatbots, and full omnichannel messaging (WhatsApp, Instagram, and Messenger) into one simple inbox. Help customers instantly, automate common questions, and boost sales with 24/7 support powered by your own knowledge base and built-in help desk. Charla is easy to set up, comes with unlimited conversations, and is designed to help Shopify stores convert more while spending less time on support. - Take the load off your agents with custom Chatflows and AI Chatbots. - Knowledge Base and Help Desk. Every tool you need to deliver the best support. - Chat on the Go with iOS/Android and Windows/macOS Apps - Multi-Site Support. Have one inbox for all your different stores. - OmniChannel with Instagram/Messenger and WhatsApp Integration

Details

Year Founded
2021
Website
charla.com