My favorite features of Centro are 1) building a case from an icon. 2) automatically create a slack thread for new cases where I can collaborate with my customers. 3) the Experience cloud chat integration 4) the SMS chat feature and 5) the flow components and simple nudge automations.
JC
Jacob C.
Co-Founder @ Bryd ~ A Slack Consulting and Partner organisation
That it blends the best of native Slack features in with Sales Cloud so seemlessly that we don't ever check Salesforce, everything is at our fingertips in Slack
It's very easy to use. Our Customer Support agents use it daily, and they need it to be very simple, straightforward and fast - and Centro is all that. It has a lot of neat tricks and custom settings under the hood, while keeping the user interface clean and easy to understand. Also, the information exchange between Centro and Salesforce is flawless, nothing is lost, nothing lags.
Centro is a digital advertising platform that provides media planning, buying, and analytics solutions, helping brands optimize and manage their advertising campaigns.