Our incident postmortem is now generated automatically. The PagerDuty JSON containing the incident data is sufficient to produce a standard document and bridge the gap between environment administration and development teams. Easy to free demo and prove its value to the team.

What I like most about Carbone is that it offers us autonomy. It has completely transformed the dynamic between our clients and the sales and support teams. Since we started using Carbone, the sales and support teams no longer depend on programmers to create a custom report template with detailed information or a specific quote format for a sector or industry. Before, every time we needed to change a logo, color, or clause, a programmer had to open the source code, modify it, test it, and deploy it in production, which was inefficient and time-consuming. We also take advantage of the API testing interface. Before uploading any template to the production environment, we need to test that the JSON fits perfectly with the tags; the testing API saves us the slow cycle of modifying the code, compiling, testing on the server, and viewing the PDF. Additionally, we use Carbone together with our CRM.

I use Carbone for generating customized PDFs and it works well. What I like the most is the team behind it, who always help despite not being many; they are responsive and kind. I also appreciate the PDFs and the flexibility, it allows me to generate customized checklist reports for our clients, with a specific format for each client. It works the way I want. I use it with an API and our MaintenanceCoach application. On the OpenShift installation side, we struggled a bit, but the team is responsive.